Intern - State Farm Agent Team Member

Talentify; Hellertown (PA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Jim Gardner - State Farm Agent is seeking an organized intern to handle administrative duties and support insurance agents in gaining and keeping customers. Emphasizing attention to detail and customer relations, this entry-level role offers versatile exposure, growth potential, and a path to advancing within the agency.

The position aims to build experience in customer service, insurance products, and agency operations while contributing to a fast-paced team environment.

Qualifications

• Ability to work collaboratively as part of a team and independently.
• Strong customer service and interpersonal skills to build relationships.
• Prioritization, time management, and organizational skills to meet deadlines.

Responsibilities

• Assist the insurance agency with business goals and expectations.
• Provide prompt, accurate, and friendly customer service for inquiries on insurance, policy changes, billing, transfers, and claims.
• Educate customers about insurance options using a needs-based review.
• Communicate effectively to support business development.

Skills

Teamwork

Independence

Customer service

Interpersonal skills

Time management

Organization

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

Jim Gardner - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As a Intern - State Farm Agent Team Member with our agency, your attention to detail, dedication to customer relations, and sales-mindedness equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast-paced environment pave an entryway for growing your career and expanding your income.

We look forward to incorporating your energy and marketing perspective into our team as we build success together.

RESPONSIBILITIES:

• Assist the business goals of the insurance agency with mutually agreed upon expectations.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS:

• Ability to work collaboratively as part of a team, as well as operate independently
• Effective customer service and interpersonal skills, including the ability to create, build, and maintain relationships with internal and external parties
• Prioritization, time management, and organizational skills to meet deadlines while maintaining attention to detail