Intern - State Farm Agent Team Member

State Farm Agent; Moss Point (MS); On-site; USD 16,531 - 19,286; Part time

Benefits offered by this job

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

An insurance agency located in Moss Point, MS, is seeking an Administrative Assistant to support daily operations. The ideal candidate will be detail-oriented and proactive, assisting the agent with scheduling and customer interactions. Responsibilities include greeting customers, managing office communications, and ensuring smooth operations. The role offers a compensation of $12.00 - $14.00 per hour, and is perfect for full-time students interested in a career in insurance or financial services.

Qualifications

• Detail-oriented and proactive support in a busy team environment.
• Ability to manage schedules and communications effectively.
• Strong customer service skills with an emphasis on relationship building.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist with customer inquiries and maintain accurate records.
• Provide excellent customer service and follow-up assistance.
• Support daily administrative tasks and special projects.

Skills

Attention to detail

Customer service

Team collaboration

Time management

Interpersonal skills

Education

Full-time student in an undergraduate or post-graduate program

Coursework in Insurance, Financial Services, Real Estate, Marketing

Job description

Role Description

State Farm agent Loretta Jennings is seeking a dependable and organized Administrative Assistant – State Farm Agent Team Member to help support the daily operations of the office. In this role, the team member will work closely with the agent to assist with administrative tasks, maintain organization across office processes, and help ensure the team can provide outstanding service to customers.

Our ideal candidate is detail-oriented, proactive, and enjoys supporting a busy team environment. This position plays an important role in keeping the office running smoothly by assisting the agent with scheduling, communication, and general office coordination. The ideal candidate should also hold an active Property and Casualty Insurance license, enabling the team member to assist with servicing existing policies, including making policy changes and updates as directed by the agent.

If you thrive in a supportive role, have attention to detail and are dedicated to sales-minded customer relations you are invited to apply for this versatile position. Your contributions as a motivated professional who thrives in a fast‑paced environment pave an entryway for growing your career and expanding your income.

We look forward to incorporating your energy and marketing perspective into our team as we build success together.

Benefits

• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling, calendars, and general office communications to support the agent and team.
• Assist with incoming inquiries and maintain organized, accurate customer records.
• Provide friendly and professional customer service, helping ensure questions and requests are handled promptly.
• Follow up with customers as needed to support their service requests and policy needs.
• Support the agent with day-to-day administrative tasks, office organization, and special projects to help keep operations running smoothly.
• Assist the business goals of the insurance agency with mutually agreed upon expectations.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

Qualifications

• To be eligible for an internship, you must be a full-time student currently enrolled in an undergraduate or post-graduate program throughout the duration of the internship.
• Coursework or expressed interest in areas such as Insurance, Financial Services, Real Estate, Marketing, etc.
• Ability to work collaboratively as part of a team, as well as operate independently.
• Effective customer service and interpersonal skills, including the ability to create, build, and maintain relationships with internal and external parties.
• Prioritization, time management, and organizational skills to meet deadlines while maintaining attention to detail.

Compensation: $12.00 - $14.00 per hour

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• Our office is located in Moss Point, MS.

We look forward to speaking with you!

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.