Intern - State Farm Agent Team Member

Talentify; Fayetteville (NC); Hybrid; USD 30,000 - 70,000; Full time

Benefits offered by this job

Base salary

Commission

Mentorship

Work from home

Team support

Leadership growth

Independent contractor path

Job summary

Austin Fitzpatrick State Farm is seeking an Agent Intern to gain hands-on experience in the day-to-day operation of a State Farm agency. You will work directly with customers and our team to learn the insurance business, discuss auto, home, and life insurance, and develop essential customer service, sales, and business skills.

This internship is designed for motivated individuals who want more than a job and may lead to becoming a State Farm independent contractor agent in the future.

Qualifications

• Previous customer service or sales experience preferred, but not required.

Responsibilities

• Greet and assist customers in person and over the phone.
• Help customers with questions, policy needs, and service requests.
• Build strong relationships with current and prospective customers.
• Identify customer needs and recommend appropriate insurance products and coverage options.
• Have conversations about additional protection, including life insurance.
• Manage incoming inquiries and maintain accurate customer records.
• Follow up with customers and prospects.
• Support the team with administrative responsibilities and special projects.
• Learn the day-to-day operations of running a successful insurance agency.

Skills

Customer service

Sales

Communication

Self-motivation

Organization

Insurance product knowledge

Job description

Benefits:

• Bonus based on performance
• Paid time off
• Parental leave
• Training & development
• Company parties
• Competitive salary

Join the Austin Fitzpatrick State Farm Team

Customer Service & Insurance Support – Agent Internship

At Austin Fitzpatrick State Farm, we’re focused on providing exceptional service, building lasting customer relationships, and helping people protect what matters most.

We’re looking for a motivated, personable individual who wants more than just a job. This position is designed for someone interested in learning the insurance business, developing their sales and leadership skills, and gaining hands‑on experience with the goal of potentially pursuing the opportunity to become a State Farm independent contractor agent in the future.

About the Role

As an Agent Intern, you'll gain hands‑on experience in the day-to-day operation of a State Farm agency while working directly with customers and our team.

You’ll help current customers with their insurance needs, answer questions, build relationships, and identify opportunities where additional coverage may help better protect them. You’ll also gain experience discussing products such as auto, home, and life insurance while developing the customer service, sales, and business skills that are important to running a successful insurance agency.

This is a great opportunity for someone who is motivated by both helping people and growing a business.

Responsibilities

• Greet and assist customers in person and over the phone.
• Help customers with questions, policy needs, and service requests.
• Build strong relationships with current and prospective customers.
• Identify customer needs and recommend appropriate insurance products and coverage options.
• Have conversations about additional protection, including life insurance.
• Manage incoming inquiries and maintain accurate customer records.
• Follow up with customers and prospects.
• Support the team with administrative responsibilities and special projects.
• Learn the day-to-day operations of running a successful insurance agency.

Qualifications

• Previous customer service or sales experience preferred, but not required.
• Strong communication and interpersonal skills.
• Self-motivated and comfortable starting conversations with customers.
• Organized and able to manage multiple responsibilities.
• Comfortable discussing insurance products and identifying opportunities to help customers with additional coverage.
• Interested in professional growth, leadership, sales, and potentially pursuing State Farm agency ownership in the future.
• Property & Casualty insurance licensing is required before your start date. You do not need to be licensed when applying, and we will help guide you through the licensing process.

What We Offer

• $30,000 guaranteed base salary plus commission.
• Expected total compensation of $40,000-$70,000 per year, based on performance.
• Hands-on training and mentorship directly inside a State Farm agency.
• Experience in customer service, insurance sales, business development, and agency operations.
• Opportunities to develop leadership and business-management skills.
• Occasional flexibility to work from home when needed.
• A supportive team environment focused on personal and professional growth.
• Valuable experience for someone interested in potentially pursuing the opportunity to become a State Farm independent contractor agent.

About Our Agency

Our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams.

Our office is located in Fayetteville, NC, where we help customers with insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

If you're ambitious, enjoy working with people, and want the opportunity to learn the insurance business from the inside, we'd love to meet you.