Intern - IT Product Manager

Labcorp; North Carolina; On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Relocation assistance

Mentoring from senior leaders

Intern events

Comprehensive internship benefits

Job summary

Labcorp, a global leader in healthcare, invites you to join the IT Payer Team in Durham, NC as an IT Product Manager Intern. This 12-week, paid internship focuses on analytics, data visualization, Agile backlog management, and AI feature support to improve payer workflows.

You'll collaborate with engineering, design, and marketing, gain exposure to Jira, Confluence, Power BI, and Microsoft 365, and receive dedicated mentoring.

Qualifications

• Currently enrolled in a Bachelor’s or Master’s degree program in Business, CS, Health Informatics or Data Analytics.
• Experience with dashboards and analytics is preferred.
• Familiarity with Power BI, Jira, and Confluence is a plus.

Responsibilities

• Analytics & Data Dashboards: track KPIs, product usage, and metrics with Power BI.
• Agile Backlog Consolidation: manage backlog in Jira and document in Confluence.
• AI Feature Support: map requirements and track AI feature performance.
• Client Onboarding Engagement: support onboarding for Payor accounts and collect early feedback.
• Key Marketing Approaches: assist with collateral and in-application materials.
• Cross-Functional Teamwork: coordinate with engineering, design, and marketing.

Skills

Power BI

Jira

Confluence

Agile methodologies

Data dashboards

Education

Bachelor's or Master's degree in Business, Computer Science, Health Informatics or Data Analytics

Tools

Microsoft 365

Job description

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives.

Labcorp is seeking an IT Product Manager Intern to join our IT Payer Team located in Durham, NC!

Work Schedule: Monday - Friday, 40hrs per week

Job Responsibilities

• Analytics & Data Dashboards: Understand the concepts of analytics and visual representation with dashboards using Power BI to track key performance indicators (KPIs), product usage, and operational metrics for the Payor platform.
• Agile Backlog Consolidation: Audit, organize, and prioritize our engineering backlog within Jira. Translate stakeholder feedback into clear user stories and documentation in Confluence.
• AI Feature Support: Assist in mapping requirements, analyzing data inputs, and tracking the performance of our AI-driven features.
• Client Onboarding Engagement: Collaborate with implementation teams to support the onboarding process for new Payor accounts, gathering early user feedback to improve the product experience.
• Key Marketing Approaches: Work with Marketing and the key business resources to create dynamic and supportive collateral and in-application materials and help guides.
• Cross-Functional Teamwork: Talk with engineering, design, and marketing teams to keep projects moving forward on schedule.

Minimum Qualifications

• Current enrollment in a Bachelor’s or Master’s degree program in Business, Computer Science, Health Informatics or Data Analytics

Preferred Qualifications

• 1 or more years experience with dashboard and analytical concepts
• 1 or more experience of Power BI or similar data tools and the Microsoft 365 suite.
• 1 or more years experience with Agile Frameworks: Agile/Scrum methodologies and project tools like Jira and Confluence.

Additional Job Standards

• A strong interest in Healthcare IT, Payor workflows (claims, billing, utilization management), and modern AI tools.
• Excellent written and verbal communication skills, with the comfort level required to interact directly with business to business healthcare clients.
• Work with the Jira backlog, build data-driven Power BI dashboards, and support cutting-edge AI initiatives.
• Gain direct client-facing experience by assisting with the onboarding of new B2B accounts.
• Engage in our marketing aspects for feature collateral.

Join Labcorp’s 2027 Global Internship Program and take the first step toward a meaningful career in healthcare innovation! We’re looking for motivated students to be part of a dynamic 12-week paid internship where you’ll work on impactful projects and gain real-world experience, all while supporting our mission to improve health and improve lives.

Internship 2027 Dates: May 24, 2027-August 13, 2027

About the Team: We are a high functioning team in IT responsible for the Labcorp Payer portfolio. Our team sits at the intersection of healthcare technology and artificial intelligence. We are looking for an analytical and proactive Product Management Intern to help scale and optimize our Payer product line. Our key responsibilities include understanding the value of our product offerings with our Health Plans, competitor analysis, marketing our offerings while ensuring we contribute to the company missions to Improve Health and Improve Lives.

About the Program

As a Labcorp intern, you’ll be immersed in hands‑on work that complements your academic background. In addition to your project work, you’ll gain valuable exposure to Labcorp’s global business, culture, and leadership through:

• Enterprise-wide learning experiences that introduce you to key business functions across Labcorp
• Leadership exposure and visibility , including direct interaction with senior leaders
• An immersive, in-person intern event designed to connect you with peers and deepen your understanding of our mission
• Senior leader speaker sessions offering insights into strategy, innovation, and career growth
• Continuous opportunities to connect and grow , from intern cohort communication channels and LinkedIn Learning resources to professional development sessions and storytelling opportunities that highlight your internship journey
• Connection to Labcorp’s inclusive culture through engagement with our employee resource groups (ERGs)and values-driven community initiatives
• Dedicated mentoring connections to guide your growth, provide career advice, and support your internship journey

Internship Details

• Duration: 12 weeks, full-time
• Dates of Internship: May 24, 2027-August 13, 2027
• Compensation: Paid internship; relocation assistance available for qualified candidates
• Eligibility: Preferred candidates are rising juniors and seniors (Dec 2027 through June 2029 graduation) who are currently enrolled in a relevant degree program; however, all current students pursuing related studies are encouraged to apply
• This position is not eligible for visa sponsorship now or in the future

Benefits

Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. For more detailed information, please click here.

Labcorp is proud to be an Equal Opportunity Employer

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

We encourage all to apply

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