Intern - IT Product Manager

LCA Lab. Corp. of America; North Carolina; On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life insurance

401(k)

Paid Time Off (PTO/FTO)

Tuition Reimbursement

Employee Stock Purchase Plan

Job summary

Labcorp in Durham, NC, seeks an IT Product Manager Intern to join the Payor Team. The 12-week full-time internship focuses on analytics, dashboard development, and Agile backlog work for the Payor platform.

Preferred candidates are pursuing a Bachelor's or Master's in Business, CS, Health Informatics or Data Analytics, with 1+ year exposure to dashboards, Power BI, and Agile tools like Jira/Confluence.

Qualifications

• Current enrollment in a Bachelor's or Master's degree program in Business, Computer Science, Health Informatics or Data Analytics.

Responsibilities

• Analytics & Data Dashboards: Build dashboards with Power BI to track KPIs, product usage and operational metrics for the Payor platform.
• Agile Backlog Consolidation: Audit, organize, and prioritize our engineering backlog in Jira; translate stakeholder feedback into user stories and Confluence docs.
• AI Feature Support: Map requirements, analyze data inputs, and track performance of AI-driven features.
• Client Onboarding Engagement: Support onboarding for new Payor accounts and gather early user feedback to improve the product experience.
• Key Marketing Approaches: Create collateral and in-application materials with Marketing and business resources.
• Cross-Functional Teamwork: Coordinate with engineering, design, and marketing to keep projects on schedule.

Skills

Power BI

Agile/Scrum

Jira

Confluence

Analytics

Education

Bachelor's or Master's degree in Business, Computer Science, Health Informatics or Data Analytics

Tools

Jira

Confluence

Microsoft 365

Job description

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you'll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives.

Labcorp is seeking an IT Product Manager Intern to join our IT Payer Team located in Durham, NC! Work Schedule: Monday - Friday, 40hrs per week.

Job Responsibilities

• Analytics & Data Dashboards: Understand the concepts of analytics and visual representation with dashboards using Power BI to track key performance indicators (KPIs), product usage, and operational metrics for the Payor platform.
• Agile Backlog Consolidation: Audit, organize, and prioritize our engineering backlog within Jira. Translate stakeholder feedback into clear user stories and documentation in Confluence.
• AI Feature Support: Assist in mapping requirements, analyzing data inputs, and tracking the performance of our AI-driven features.
• Client Onboarding Engagement: Collaborate with implementation teams to support the onboarding process for new Payor accounts, gathering early user feedback to improve the product experience.
• Key Marketing Approaches: Work with Marketing and the key business resources to create dynamic and supportive collateral and in-application materials and help guides.
• Cross-Functional Teamwork: Talk with engineering, design, and marketing teams to keep projects moving forward on schedule.

Minimum Qualifications

• Current enrollment in a Bachelor's or Master's degree program in Business, Computer Science, Health Informatics or Data Analytics

Preferred Qualifications

• 1 or more years experience with dashboard and analytical concepts
• 1 or more experience of Power BI or similar data tools and the Microsoft 365 suite
• 1 or more years experience with Agile Frameworks: Agile/Scrum methodologies and project tools like Jira and Confluence

Additional Job Standards

• A strong interest in Healthcare IT, Payor workflows (claims, billing, utilization management), and modern AI tools
• Excellent written and verbal communication skills, with the comfort level required to interact directly with business to business healthcare clients
• Work with the Jira backlog, build data-driven Power BI dashboards, and support cutting-edge AI initiatives
• Gain direct client-facing experience by assisting with the onboarding of new B2B accounts
• Engage in our marketing aspects for feature collateral
• Join Labcorp's 2027 Global Internship Program and take the first step toward a meaningful career in healthcare innovation

Internship 2027 Dates: May 24, 2027-August 13, 2027

About the Team

We are a high functioning team in IT responsible for the Labcorp Payer portfolio. Our team sits at the intersection of healthcare technology and artificial intelligence. We are looking for an analytical and proactive Product Management Intern to help scale and optimize our Payer product line. Our key responsibilities include understanding the value of our product offerings with our Health Plans, competitor analysis, marketing our offerings while ensuring we contribute to the company missions to Improve Health and Improve Lives.

About the Program

As a Labcorp intern, you’ll be immersed in hands-on work that complements your academic background. In addition to your project work, you’ll gain valuable exposure to Labcorp’s global business, culture, and leadership through: Enterprise-wide learning experiences that introduce you to key business functions across Labcorp Leadership exposure and visibility, including direct interaction with senior leaders an immersive, in-person intern event designed to connect you with peers and deepen your understanding of our mission Senior leader speaker sessions offering insights into strategy, innovation, and career growth Continuous opportunities to connect and grow, from intern cohort communication channels and LinkedIn Learning resources to professional development sessions and storytelling opportunities that highlight your internship journey Connection to Labcorp’s inclusive culture through engagement with our employee resource groups (ERGs)and values-driven community initiatives Dedicated mentoring connections to guide your growth, provide career advice, and support your internship journey

Internship Details

• Duration: 12 weeks, full-time
• Dates of Internship: May 24, 2027-August 13, 2027
• Compensation: Paid internship; relocation assistance available for qualified candidates
• Eligibility: Preferred candidates are rising juniors and seniors (Dec 2027 through June 2029 graduation) who are currently enrolled in a relevant degree program; however, all current students pursuing related studies are encouraged to apply

This position is not eligible for visa sponsorship now or in the future.

Benefits

• Medical
• Dental
• Vision
• Life
• STD/LTD
• 401(k)
• Paid Time Off (PTO) or Flexible Time Off (FTO)
• Tuition Reimbursement
• Employee Stock Purchase Plan
• Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan

For more detailed information, please click here.

Equal Opportunity Employer

Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

Accessibility

If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility.

Labcorp is a leading global life sciences company that provides vital information to help doctors, hospitals, pharmaceutical companies, researchers, and patients make clear and confident decisions. Through our unparalleled diagnostics and drug development capabilities, we provide insights and accelerate innovations to improve health and improve lives. Here, you can join our nearly 70,000 employees, serving clients in more than 100 countries, as we work together to transform approaches to patient care.