Intern - HP Quality Systems & Compliance

Boehringer Ingelheim; Columbus (OH); On-site; USD 28,000 - 39,000; Part time

Job summary

Boehringer Ingelheim is seeking a talented Intern to join the Human Pharma Quality Systems & Compliance team at our Columbus, Ohio facility. You will support technical product complaints, data analytics, AI initiatives, and quality process improvement across commercial pharmaceutical products.

The role emphasizes leveraging data-driven insights, AI, and business intelligence tools to enhance quality operations and drive continuous improvement in Quality.

Qualifications

• Must be an enrolled undergraduate, graduate or advanced degree student in good academic standing.
• GPA of 3.0 or higher preferred; eligible for internship for the duration of study.
• Major or minor in science, engineering, data science, analytics or business is preferred.

Responsibilities

• Support technical product complaint management, including trend analysis and metrics reporting.
• Use Power BI to develop dashboards and KPIs for Quality Systems operations.
• Explore AI, Copilot, automation and digital solutions to improve quality processes.
• Assist with quality projects on complaints, supplier quality, and documentation management.
• Research pharma industry best practices related to Quality Systems and AI-enabled quality operations.
• Analyze internal data and trends to propose process improvements and automation opportunities.
• Develop business cases, presentations and reports for Quality leadership.
• Collaborate with cross-functional stakeholders to streamline processes while maintaining compliance.
• Contribute to continuous improvement through data science, analytics and risk-based decisions.
• Provide input on strategic Quality Systems capabilities for the future.

Skills

Data analysis

Communication

Problem solving

Presentation skills

Analytical mindset

Team collaboration

Education

Undergraduate student in related field

GPA 3.0 or higher

Enrollment for duration of internship

Tools

Power BI

Tableau

Microsoft Copilot

Power Platform

SQL

Python

R

Job description

Boehringer Ingelheim is currently seeking a talented and innovative Intern to join our Human Pharma Quality Systems & Compliance department located at our Columbus, Ohio facility. As an Intern, you will work within Quality Systems supporting technical product complaints, data analytics, artificial intelligence initiatives, quality process improvement, supplier management, and strategic quality projects supporting commercial pharmaceutical products.

This role will focus on leveraging data-driven insights, Artificial Intelligence (AI), business intelligence tools, and industry best practices to enhance quality operations and support continuous improvement initiatives across Human Pharma Quality.

As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development and delivery of our products to our patients and customers. Our global presence provides opportunities for all employees to collaborate internationally, offering visibility and opportunity to directly contribute to the company’s success. We realize that our strength and competitive advantage lie with our people. We support our employees in a number of ways to foster a healthy working environment, meaningful work, diversity and inclusion, mobility, networking and work-life balance. Our competitive compensation and benefit programs reflect Boehringer Ingelheim's high regard for our employees.

Description

Boehringer Ingelheim is currently seeking a talented and innovative Intern to join our Human Pharma Quality Systems & Compliance department located at our Columbus, Ohio facility. As an Intern, you will work within Quality Systems supporting technical product complaints, data analytics, artificial intelligence initiatives, quality process improvement, supplier management, and strategic quality projects supporting commercial pharmaceutical products.

This role will focus on leveraging data-driven insights, Artificial Intelligence (AI), business intelligence tools, and industry best practices to enhance quality operations and support continuous improvement initiatives across Human Pharma Quality.

As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development and delivery of our products to our patients and customers. Our global presence provides opportunities for all employees to collaborate internationally, offering visibility and opportunity to directly contribute to the company’s success. We realize that our strength and competitive advantage lie with our people. We support our employees in a number of ways to foster a healthy working environment, meaningful work, diversity and inclusion, mobility, networking and work-life balance. Our competitive compensation and benefit programs reflect Boehringer Ingelheim's high regard for our employees.

Duties & Responsibilities

• Support technical product complaint management activities, including trend analysis, process improvement initiatives, and quality metrics reporting
• Utilize data analytics tools, including Power BI, to develop dashboards, visualizations, and key performance indicators (KPIs) supporting Quality Systems operations
• Evaluate opportunities to leverage Artificial Intelligence (AI), Microsoft Copilot, automation, and digital solutions to improve quality processes and operational efficiency
• Support ongoing quality projects focused on complaint handling, supplier quality, documentation management, training effectiveness, and process optimization
• Research and benchmark pharmaceutical industry best practices related to Quality Systems, Technical Product Complaints, digital quality transformation, and AI-enabled quality operations
• Analyze internal quality data and industry trends to provide recommendations for process enhancements, automation opportunities, and future-state quality capabilities
• Assist with development of business cases, presentations, reports, and strategic recommendations for Quality leadership
• Collaborate with cross-functional stakeholders to identify opportunities to streamline and modernize quality processes while maintaining regulatory compliance
• Support continuous improvement initiatives through application of data science, analytics, and risk-based decision making
• Provide input and recommendations on strategic quality projects and future Quality Systems capabilities

Requirements

• Must be a current undergraduate, graduate or advanced degree student in good academic standing
• Student must be enrolled at an accredited college or university for the duration of the internship
• Overall cumulative minimum GPA from last completed quarter/semester 3.0 GPA (on a 4.0 scale) preferred
• Major or minor in related field ofinternship.
• Undergraduate students must have completed at least 12 credit hours at current college or university
• Graduate and advanced degree students must have completed at least 9 credit hours at current college or university

Desired Experience, Skills and Abilities

• Strong written, verbal, analytical, and presentation skills
• Demonstrated interest in Artificial Intelligence, Data Science, Business Intelligence, or Digital Transformation
• Experience with Power BI required; experience with Tableau or similar analytics platforms preferred
• Experience with Microsoft Copilot, Power Platform (Power Automate, Power Apps), or other AI-enabled technologies preferred
• Knowledge of data analysis, statistical methods, and visualization techniques preferred
• Experience with SQL, Python, R, or other data science tools preferred
• Ability to analyze large datasets and translate findings into actionable business recommendations
• Strong problem-solving and critical-thinking skills. Interest in pharmaceutical quality, operational excellence, and continuous improvement
• Proficient in Microsoft Suite, including Excel, Word, Teams, and PowerPoint
• Major in a scientific, technical, engineering, data science, analytics, or business discipline preferred

Eligibility Requirements

• Must be legally authorized to work in the United States without restriction
• Must be willing to take a drug test and post-offer physical (if required)
• Must be 18 years of age or older

Our Company

Boehringer Ingelheim is a biopharmaceutical company active in both human and animal health. As one of the industry's top investors in research and development, the company focuses on developing innovative therapies that can improve and extend lives in areas of high unmet medical need. Independent since its foundation in 1885, Boehringer takes a long-term perspective, embedding sustainability along the entire value chain. Our approximately 54,300 employees serve over 130 markets to build a healthier and more sustainable tomorrow. Learn more at www.boehringer-ingelheim.com.

Why Boehringer Ingelheim?

With us, you can develop your own path in a company with a culture that knows our differences are our strengths - and break new ground in the drive to make millions of lives better.

Here, your development is our priority. Supporting you to build a career as part of a workplace that is independent, authentic and bold, while tackling challenging work in a respectful and friendly environment where everyone is valued and welcomed.

Alongside, you have access to programs and groups that ensure your health and wellbeing are looked after - as we make major investments to drive global accessibility to healthcare. By being part of a team that is constantly innovating, you'll be helping to transform lives for generations.

Want to learn more? Visit https://www.boehringer-ingelheim.com