Intern, Digital

The Chronicle Of Higher Education, Inc.; Austin (TX); On-site; USD 30,000 - 33,000; Part time

Job summary

Austin Community College is offering an Intern, Digital position in Austin, TX. The role focuses on supporting Housing Authority residents by expanding access to technology and digital literacy, with hands-on IT duties and collaboration with Google Fiber.

The internship is on-site, part-time (up to 19 hours/week), and paid at $23 per hour. It provides practical experience in IT/security and service to the community for ACC students enrolled in ITSC-2264.

Qualifications

• Must be an IT/Cybersecurity or CS/Software Development student enrolled in ITSC-2264.
• Ability to work under supervision within ACC policies.
• Commitment to professional conduct in a community college setting.

Responsibilities

• Provide hands-on IT support to Housing Authority residents.
• Help connect residents to free and low-cost internet with Google Fiber.
• Secure, refurbish, and reimage donated devices.
• Deploy refurbished devices and maintain inventory.
• Offer on-site and phone-based IT support, including RentCaf assistance.
• Support digital literacy outreach events and on-site office hours.
• Promote basic cybersecurity awareness and safe practices.
• Assist with additional technology access initiatives as needed.

Skills

Work schedule discipline

Independent work

Multicultural awareness

Relationship building

Interpersonal communication

Organization & planning

Confidentiality

Education

IT/Cybersecurity or CS/Software Development student — ITSC-2264

Tools

Office software

Job description

Intern, Digital

Austin Community College

About Austin Community College

Austin Community College is a public two-year institution that serves a multicultural population of approximately 41,000 credit students each Fall and Spring semester. We embrace our identity as a community college, as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.

Values

• Values intellectual curiosity and innovative teaching
• Is attracted by the college's mission to promote equitable access to educational opportunities
• Cares about student success and collaborates on strategies to facilitate success for populations including first generation college students, low-income students, and students from underserved communities.
• Focused on student academic achievement and postgraduate outcomes
• Welcomes difference and models respectful interaction with others
• Engages with the community both within and outside of ACC

Job Description Summary

This position is available only to ACC students enrolled in the ITSC 2264 practicum course. With supervision, will perform general administrative duties and/or research functions for the purpose of developing a working knowledge of a specific area of study.

Responsibilities

• This paid internship provides hands-on experience in the field of information technology while making a meaningful impact in the community. Interns support Housing Authority residents by increasing access to technology, improving digital literacy, and enhancing access to critical housing services.
• Connect residents to free and low-cost high-speed internet in collaboration with Google Fiber
• Secure, refurbish, and reimage donated electronic devices
• Deploy refurbished devices to residents and maintain device inventory
• Provide in-person and phone-based IT support, including assistance with RentCaf
• Support digital literacy outreach events and host on-site office hours
• Strengthen device and network security, and educate residents on basic cybersecurity practices
• Assist with additional technology access initiatives as needed

Additional Job Specific Duties

• None

Knowledge

• Must be an IT/Cybersecurity or Computer Science/Software Development student registered for ITSC-2264.

Skills

• Maintaining an established work schedule.
• The ability to work independently within departmental policies and guidelines.
• Respecting a unique and multicultural environment.
• Establishing and maintaining effective working relationships.
• Effectively using interpersonal and communication skills, including tact and diplomacy.
• Effectively using organizational and planning skills with attention to detail and follow-through.
• Maintaining confidentiality of work-related information and materials.

Technology Skills

• Demonstrated proficiency with standard office software.

Required Work Experience

• None

Preferred Work Experience

• None

Required Education

Must be an IT/Cybersecurity or Computer Science/Software Development student registered for ITSC-2264.

Preferred Education

• None

Special Requirements

• Must be an IT/Cybersecurity or Computer Science/Software Development student registered for ITSC-2264.

Other Preferred Qualifications

• None

Physical Requirements

• Work is routinely performed in an office environment.
• Subject to standing, walking, sitting, bending, reaching, kneeling, pushing and pulling.
• Occasional lifting of objects up to 10 pounds.
• Work will be completed in person, primarily onsite at the Austin Housing Authority's 1124 S I-35 location, with occasional work at other Housing Authority sites.

Safety

• Work safely and follow safety rules. Report unsafe working conditions and behavior. Take reasonable and prudent actions to prevent others from engaging in unsafe practices.

Pay Rate

$23.00/Hour

Up to 19 hours per week

Number of Openings

8

Job Posting Close Date

August 26, 2026