Intern, Continuous Improvement (LCS)

LPU Batangas; Mayfield Heights (OH); On-site; USD 25,000 - 33,000; Part time

Benefits offered by this job

Health insurance including medical,

401(k) retirement plan

Paid holidays

Job summary

LPU Batangas is seeking a student intern to assist contract administration for MMS in our U.S. operations.

You will create the Monthly MMS Contract List and update the Monthly Business Partner ID access to ensure proper customer support coverage. You will help publish team work instructions, track 30-60-90 day expiring contracts for cost and resource savings, and review Statements of Work to verify entitlements against contracts.

Qualifications

• Active enrollment in a four-year or advanced degree program at an accredited university.
• Legal authorization to work in the U.S. without sponsorship.

Responsibilities

• Create the Monthly MMS Contract List used by Infrastructure Support & Maintenance, Cyber Professional Service, Customer Support & Maintenance, and Portfolio teams.
• Perform Monthly Business Partner ID List updates to manage global customer access to the support line for all Managed Support Services customers.
• Help create and publish work instructions for the team, capturing best practices and unwritten knowledge.
• Track 30-60-90-day expired contracts to identify cost and resource savings.
• Review Statements of Work and proposals to ensure alignment with contract entitlements, servicing only what is included in contracts.

Education

Enrollment in a four-year engineering degree program

Job description

Your Role

Here’s what you will be doing:

• Create the Monthly Managed & Support Services (MMS) Contract List used by Infrastructure Support & Maintenance, Cyber Professional Service, Customer Support & Maintenance, and Portfolio teams.
• Perform Monthly Business Partner ID List updates to manage global customer access to the support line for all Managed Support Services customers.
• Help create and publish work instructions for the team, capturing best practices and unwritten knowledge.
• Track 30-60-90-day expired contracts to identify cost and resource savings.
• Review Statements of Work and proposals to ensure alignment with contract entitlements, servicing only what is included in contracts.

About You

The company is looking for candidates who meet the following requirements:

• Active enrollment in a four-year or advanced degree program at an accredited university.
• Legal authorization to work in the U.S. without sponsorship.

Preferred qualifications include:

• Pursuing a four-year engineering degree at an accredited university.
• Previous interaction with the company through events or internships.
• A cumulative GPA of 3.0 or higher on a 4.0 scale.
• Demonstrated desire to deliver high-quality customer service.
• Possession of a valid U.S. driver's license.
• Experience approaching challenges with innovative solutions.
• Willingness to relocate.

Compensation & Benefits

• Health insurance including medical, dental, and vision coverage.
• 401(k) retirement plan.
• Paid holidays.