Intern, Continuous Improvement (LCS)

Rockwell Automation; Milwaukee (WI); On-site; USD 20,664,000 - 24,797,000; Full time

Benefits offered by this job

Health Insurance (Medical, Dental, and

Job summary

Rockwell Automation is offering an internship in Continuous Improvement (LCS) in Milwaukee, WI, or Mayfield Heights, OH. The role focuses on supporting lifecycle services through data, contracts, and process improvements.

You will engage in creating contract lists, updating partner IDs, publishing internal work instructions, tracking expiring contracts, and reviewing statements of work to ensure alignment with contracts. This is aHands-on internship with exposure to cross-functional teams.

Qualifications

• Currently enrolled in a four-year or advanced degree program at an accredited university.
• Legal authorization to work in the U.S. (no visa sponsorship)

Responsibilities

• Create the Monthly Managed & Support Services (MMS) Contract List referenced by ISM, CPS, CSM and Portfolio.
• Perform Monthly Business Partner ID List updates to drive customer access to the support line globally.
• Help create and publish work Instructions for the team (best practices).
• Track 30-60-90-day expired contracts to identify cost and resource savings.
• Review Statements of Work / Proposals for alignment with contract entitlements.

Skills

Customer service

Analytical thinking

Process improvement

Team collaboration

Education

Four-year degree enrollment

Engineering degree pursuit

Job description

Intern, Continuous Improvement (LCS)

Location (s): Mayfield Heights, OH or Milwaukee, WI

Job Description

Internships within Lifecycle Services (LCS) provide unique opportunities to develop your engineering, analytical, and customer centric skills.

As a Continuous Improvement Intern you will...

• Create the Monthly Managed & Support Services (MMS) Contract List – referenced by Infrastructure Support & Maintenance (ISM), Cyber Professional Service (CPS), Customer Support & Maintenance (CSM) and Portfolio (close to 200 people)
• Perform Monthly Business Partner ID List updates – drives customer access to the support line Globally and serves all Managed Support Services customers
• Help create and publish work Instructions for the team. (Best practices and unwritten knowledge)
• Track 30-60-90-day expired contracts to create cost and resource savings
• Statement of Work / Proposal Review for alignment with contract entitlements to ensure we are only servicing what is in the contract.

The Essentials - You Will Have

• Active enrollment in a four year or advanced degree program at an accredited university
• Legal authorization to work in the U.S. We will not sponsor individuals for employment visas, now or in the future

The Preferred - You Might Also Have

• Pursuing a 4 year degree in engineering at an accredited university
• Met us through an event or interned with us in the past
• A cumulative GPA of 3.0 on a 4.0 scale
• Demonstrated desire to deliver high-quality customer service
• Possess a valid U.S. driver's license
• Demonstrated experience approaching challenges with innovative solutions
• A willingness to relocate

What We Offer Interns

• Health Insurance including Medical, Dental and Vision
• 401k
• Paid Holidays
• To learn more about our benefits package, please visit www.raquickfind.com

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.