Intern - Automation

The Hanover Insurance Group; Massachusetts; On-site; USD 25,000 - 36,000; Full time

Job summary

The Hanover Insurance Group in Massachusetts is offering a 10-week Summer Internship within Personal Lines Operations. You will develop automations, work with data, and present outcomes to leadership.

Candidates should be currently enrolled in a CS/technical degree program, with strong Python and SQL skills, and an interest in AI technologies. Interns collaborate on cross-functional projects, receive mentorship from experienced leaders, and participate in workshops and networking activities.

Qualifications

• Currently enrolled in a bachelor's or advanced degree program preferred.
• GPA of 3.0 or higher preferred.
• Commit to a full-time 10-week internship.
• Must be able to work in the U.S. without sponsorship now or later.
• CS/technical degree preferred.
• Design and code automations for end-to-end processes.
• Integrate and evaluate large, complex data sets.
• Turn raw data into meaningful information.
• Strong communication and ability to present technical details.
• Effective communication to stakeholders.
• Advanced knowledge of Python and solid SQL knowledge.
• Awareness of AI tech and software automation preferred.

Responsibilities

• Read and understand process and data flow diagrams.
• Understand design and development of automations to support business clients.
• Independently develop automations on low to medium complexity projects.
• Interact with business customers to provide data and support.
• Share performance metrics of automations to identify improvements.
• Develop automation reporting and trend analysis based on KPIs.
• Create and present a final internship presentation to management.

Skills

Python

SQL

Data analysis

Communication

Presentation

Education

Computer Science or technical degree preferred

Bachelor's or advanced degree program preferred

Job description

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture.

SUMMER INTERNSHIP OVERVIEW:

The Hanover’s Internship Program provides college students with the opportunity to work on a variety of critical business assignments, test your skills, use your academic knowledge, and match your interests to a real job.

Through the 10-week summer program (June – mid August), You will:

• Take on meaningful projects and work alongside some of the very best talent in the industry
• Be supported and mentored by a community of exceptional talent (leaders, managers, subject matter experts and recent graduates)
• Participate in a cross-functional team building project focused on corporate philanthropy
• Attend weekly development workshops with your intern peers
• Join in engagement and social activities with other interns

We recruit highly skilled students for potential future full-time employment opportunities, upon graduation.

Our Personal Lines Operations team is seeking exceptional college students for our Summer Internship Program, which provides meaningful opportunities for personal and professional growth, as well as rewarding career path options.

IN THIS ROLE, YOU WILL:

• Have the ability to read and understand process and data flow diagrams
• Have a general understanding of the design and development of existing automations to provide effective and consultative support to business clients
• Independently develop automations on lower to medium complexity projects based on a set of specifications created by the Automation Project Team
• Interact directly with business customers, to provide data and support
• Share the performance metrics of the automation to help identify enhancements and/or improvement opportunities for specific automations
• Responsible for developing all automation reporting, trend analysis, etc. based on KPIs and providing this to key stakeholders
• Create and present a final presentation for management and leadership members at the close of the internship program highlighting the work you accomplished throughout the summer

WHAT YOU NEED TO APPLY:

• Currently enrolled in a bachelor's degree or advanced degree program preferred
• Cumulative GPA of 3.0 or higher preferred
• Ability to commit to a full time 10-week internship program
• Ability to work in the U.S. without requiring sponsorship now or in the future
• Computer Science or technical degree preferred
• Design and code automations that automate complete processes or sections of processes typically handled in and between multiple application/systems
• Integrate and evaluate large and complex data sets
• Be comfortable turning raw data into meaningful information
• Good communication skills with the ability to present technical details
• The ability to effectively communicate to stakeholders
• Advanced knowledge of Python and a solid knowledge of SQL
• Aware of Artificial Intelligence technologies and software automation preferred.

EEO statement:

The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.

"Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.”"

As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at: [e-mail] include the link of the job posting in which you are interested.

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Compensation:

The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short-term incentive), long-term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.