Intern at Insight California

Insight; California; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Flexibility to work remotely

Opportunities for upskilling and promotions

Support for local community engagement

Job summary

Insight is seeking an Intern for its Client Operations team in California. The role involves providing customer service, managing sales processes, and assisting Account Executives. Ideal candidates will have strong communication and organization skills, with a focus on building relationships and solving problems. The position offers remote flexibility and a supportive work environment that encourages personal and professional growth. Insight values diversity and equal opportunity in employment, welcoming applicants from all backgrounds.

Qualifications

• Ability to effectively present information and respond to questions from Account Executives and clients.
• Must adhere to tight service level agreements (SLAs) and multi-task effectively.

Responsibilities

• Provide customer service and manage sales processes for Account Executives.
• Prepare and submit sales quotes accurately into the appropriate system.
• Assist in special projects for clients and sales teams.

Skills

Strong communication skills

Organization

Problem solving

Time management

Job description

Intern job at Insight. California.

Intern

Location

You will have the flexibility to work fully remote from anywhere across Edmonton, AB.

Insight at a Glance

• 14,000+ engaged teammates globally
• #20 on Fortune’s World'sBest Workplaces™ list
• $9.2 billion in revenue
• Received 35+ industry and partner awards in the past year
• $1.4M+ total charitable contributions in 2023 by Insight globally

About the role

As a Client Operations Specialist, you’ll be responsible for providing customer service and managing the sales processes for an assigned team of Account Executives. Your role is to assist with quoting, ordering, account management, mailbox and call management, part requests, report generation and order fulfillment. You’ll become our AEs go-to for pre‑sales support functions, including pre‑qualification of accounts, product pricing, research, configuration and product information.

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people‑first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.

• Connect with customers, partners and internal stakeholders to solve problems in support of the organization’s sales requirements. This will require that you prioritize and respond to incoming client calls and emails, follow‑up on all open client returns in a timely manner, follow through to ensure orders are accurate, placed, fulfilled and shipped and, all the while, keep the sales teams informed of happenings within accounts.
• Prepare, manage and submit sales quotes accurately into the appropriate quote entry system. Research technical information on product requests and ensure access to procurement.
• Assist in special projects for clients and our sales teams: providing reporting, requesting and setting up new client sold‑to’s, bill‑to’s, and ship‑to’s, assisting clients with Insight web accounts and providing ad‑hoc status updates.
• Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.

What we’re looking for

• Ability to effectively present information and respond to questions from Account Executives, clients and other Client Operations Specialists.

• Strong communication (verbal and written), organization, problem solving and time management skills.
• Able to build relationships and quickly develop trust with clients, as well as internal personnel. Must be able to adhere to tight service level agreements (SLAs) and be able to multi‑task effectively.

What you can expect

We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight.

• Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Join us today, your ambITious journey starts here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process. At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!