Intern - AI-Driven Customer Experience Analytics
Philips
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Descripción de la vacante
Philips is seeking an Intern-Customer Experience in Cambridge, MA for Summer 2027, offering hands-on exposure to marketing mix including analytics, branding, and product strategy. You will use AI-powered tools to analyze feedback and generate actionable insights.
This paid internship welcomes undergraduates and graduates, with opportunities to collaborate across marketing, service, and customer support teams, contributing to initiatives that improve customer experiences while gaining real-world
Formación
- Pursuing a bachelor's or master's degree in CS, data science, engineering, AI/ML marketing, UI/UX or business.
- Demonstrated leadership, teamwork, and strong communication.
- Comfortable in a fast-paced environment and eager to learn how data and AI drive decisions.
- Proficient with Microsoft Office tools.
Responsabilidades
- Leverage AI-powered tools to analyze customer feedback and derive insights.
- Use AI analytics platforms to interpret unstructured data for patterns.
- Collaborate with marketing, service and support teams to share best practices.
- Support initiatives that connect frontline staff with customers.
- Monitor the closed loop process for customer feedback and drive improvements.
Conocimientos
Educación
Herramientas
Descripción del empleo
Philips is seeking an Intern-Customer Experience in Cambridge, MA for Summer 2027, offering hands-on exposure to marketing mix including analytics, branding, and product strategy. You will use AI-powered tools to analyze feedback and generate actionable insights.
This paid internship welcomes undergraduates and graduates, with opportunities to collaborate across marketing, service, and customer support teams, contributing to initiatives that improve customer experiences while gaining real-world
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