Intermodal Terminal Manager – Baltimore | Growth & P&L

hrone

Baltimore (MD)

On-site

USD 90,000 - 130,000

Full time

4 days ago

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Benefits offered by this job

Competitive base salary

Benefits package: medical, dental, 401

Job summary

Universal Logistics in Baltimore, MD is seeking a forward-thinking Terminal Manager to lead our intermodal operations and drive customer satisfaction. You will supervise staff, recruit drivers, manage dispatches, and uphold internal policies while focusing on service quality and cost control.

The role requires 2+ years in Intermodal/Drayage, knowledge of customs regulations, and strong communication and analytical skills.

Qualifications

2+ years management experience in an Intermodal/Drayage environment.
Knowledge of customs/international shipping regulations.
Effective oral and written communication skills.
Strong computer skills, including knowledge of Microsoft Office and AS400.
Problem solving and analytical skills, as well as a strong attention to detail.
Strong work ethic.
Ability to multitask.
Ability to delegate and enforce company policy.
An energetic, competitive and career oriented mindset.

Responsibilities

Direct management of staff including supervision, clerical, and labor.
Company driver recruiting.
Management of dispatch orders and moves.
Management of internal operating policies and procedures.
Interacting with the customers on a daily basis, and ensuring customer satisfaction.
Accountable for monthly P&L review.
Various reports on production, quality, timeliness, staffing, billing, and discrepancies.