Intermodal & Air Optimization Analytics Lead

Amazon; Tempe (AZ); On-site; USD 86,000 - 129,000; Full time

Benefits offered by this job

Health insurance

RSUs / Equity

Sign-on payments

401(k) matching

Parental leave

Job summary

Amazon Transportation Services is seeking a Supply Chain Manager II to lead the development of foundational performance metrics for the AZIM program. You will design and govern measurement frameworks to evaluate network health, service quality, and efficiency, partnering with Ops, Planning, Strategy, and Technology to ensure accuracy and actionable insights.

You will build real-time and historical dashboards, drive governance for metric ownership, and push for automation in data collection and

Qualifications

• 3+ years of program or project management experience.
• 3+ years of cross-functional work with tech and non-tech teams.
• 3+ years of defining and implementing process improvement initiatives using data and metrics.
• 2+ years of supply chain experience.
• Bachelor's degree.
• Knowledge of Excel (Pivot Tables, VLookups) at an advanced level and SQL.
• Experience defining program requirements and using data and metrics to determine improvements.

Responsibilities

• Define and maintain the AZIM Operations performance measurement framework, including KPIs for on-time performance, dwell, transit consistency, attainment, and exception resolution.
• Build scalable reporting and dashboarding solutions that provide real-time and historical visibility into network performance across corridors, modes, and account segments.
• Partner with technology and BI teams to ensure data pipelines, metric definitions, and calculation logic are accurate, well-documented, and repeatable.
• Conduct root-cause analysis on metric variances and translate findings into actionable recommendations for operations leadership.
• Establish governance processes for metric ownership, refresh cadence, threshold-setting, and escalation criteria.
• Drive standardization of performance language and definitions across cross-functional stakeholders.
• Develop periodic business reviews (WBR/MBR) content, scorecards, and executive-ready narratives grounded in quantitative performance data.
• Identify opportunities for automation in data collection, anomaly detection, and reporting workflows.

Skills

Program management

Cross-functional collaboration

Data-driven decisions

Supply chain

Excel advanced

SQL

Requirements definition

Education

Bachelor's degree

Tools

N/A

Job description

Amazon Transportation Services is seeking a Supply Chain Manager II to lead the development of foundational performance metrics for the AZIM program. You will design and govern measurement frameworks to evaluate network health, service quality, and efficiency, partnering with Ops, Planning, Strategy, and Technology to ensure accuracy and actionable insights.

You will build real-time and historical dashboards, drive governance for metric ownership, and push for automation in data collection and