Intermediate Workstation Technician

IDR, Inc.

Daly City (CA)

On-site

USD 48,000 - 60,000

Full time

14 days+

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Benefits offered by this job

Medical Benefits

Dental Benefits

Vision Benefits

Employee Stock Ownership Program

Excellent Work/Life Balance

Job summary

A leading organization is seeking a Workstation Technician for a contract role in Daly City, CA. The ideal candidate will support a Microsoft-based network, manage hardware/software troubleshooting, and assist with the deployment of IT assets. Join a company with excellent benefits and a team-oriented culture, and enhance your career in a supportive environment.

Qualifications

2 years of professional customer service experience supporting PC and Macintosh hardware.
Experience with troubleshooting PC hardware/software and network issues.

Responsibilities

Provide support for a Microsoft-based network including Windows 10/11.
Manage PC hardware and software troubleshooting, including PCs and tablets.
Assist with deployment processes and asset management.

Skills

Customer Service

Microsoft Windows 10/11

Microsoft Office 365

Network Troubleshooting

PC Hardware Support

Education

High School Diploma

Job description

18 hours ago Be among the first 25 applicants

IDR is seeking aWorkstation Technicianfor one of our top Healthcare clients in the Red Wood City, CA. This is a 2 year contract role.If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today!

Responsibilities:

Provide support for a Microsoft-based network, including Windows 10/11, Microsoft Office 365, MS Teams, and basic desktop and networking issues.
Manage and troubleshoot PC hardware and software, including desktops, laptops, and tablets, and address network communication problems and peripheral issues.
Assist with the deployment process, including asset receipt, equipment staging, deployment execution, and updating asset management systems.
Perform data transfer and recovery, email administration, and prepare assets for disposition, while maintaining attention to detail and adhering to technical manuals and instructions.

REQUIREMENTS:
- High School Diploma and 2 years of professional customer service experience supporting PC and Macintosh desktop computing hardware.
- Skills must include knowledge of Operating Systems and configuration, hardware configuration, and software installation.
- 2+ years in a client - facing role ( working with clinical staff, asset inventory)
- Experience dealing with over5 daily pc refreshes/ 25 weekly pc refreshes
  
  What's in it for you?
  - Full Benefits during the contract! (Medical, Dental, Vision, etc.)
  - Ability to get your foot in the door with a well-established company
  - Competitive compensation
  - Excellent work/life balance
    
    Why IDR?
    - 20+ Years of Proven Industry Experience in 4 major markets
    - Employee Stock Ownership Program
    - Dedicated Engagement Manager who is committed to you and your success
    - Medical, Dental, Vision, and Life Insurance
    - ClearlyRated’s Best of Staffing Client and Talent Award winner 11years in a row