Intermediate Systems Engineer

Talent Groups; Egg Harbor Township (NJ); On-site; USD 85,000 - 105,000; Full time

Job summary

Talent Groups in the United States is seeking an Intermediate Systems Engineer to support hardware installations, testing, troubleshooting, and deployment activities at customer sites.

The role will develop deployment documentation and technical specifications, resolve installation and boot-up issues, and travel frequently to support mission-critical systems. This position requires strong problem solving, customer service, and the ability to work independently or with a team.

Qualifications

• Bachelor's degree in computer science, engineering, or mathematics with 5+ years of related experience.
• Ability to lift at least 30 lbs.
• Experience using power tools.
• Experience troubleshooting installation/boot-up issues.
• Experience with mid-to-large hardware refreshes/deployments in a government environment.
• Strong analytical and problem-solving skills.
• Good time management and priority/task management skills.
• Excellent customer service, interpersonal and communication skills.
• Ability to travel frequently.

Responsibilities

• Develop deployment support documentation for customers
• Develop deployment specifications and configurations with management
• Analyze and troubleshoot deployment issues in a timely manner
• Act as customer contact for deployment related inquiries and issues
• Install and test hardware at customer sites
• Create technical artifacts needed for deployments at customer sites
• Troubleshoot malfunction occurrences during hardware installations

Skills

Analytical skills

Problem-solving

Time management

Communication skills

Interpersonal skills

Education

Bachelor's degree in computer science, engineering, or mathematics

Job description

Job Description

The company is looking for a Intermediate Systems Engineer to support hardware installations, testing, troubleshooting, and deployment activities at customer sites. This role will develop deployment documentation and technical specifications, resolve installation and boot-up issues, and serve as a customer contact for deployment-related inquiries. The ideal candidate will have experience with large-scale hardware deployments in a government environment, strong problem-solving skills, and the ability to travel frequently while supporting mission-critical systems.

Duration

18 months to start

Essential Job Functions

• Develop deployment support documentation for customers
• Work with the management to develop deployment specifications and configurations
• Analyze and troubleshoot deployment issues in a timely manner
• Act as customer contact for deployment related inquiries and issues
• Install and test hardware at customer sites
• Create technical artifacts needed for deployments at customer sites
• Troubleshoot malfunction occurrences during hardware installations

Education

• Bachelor s degree (in computer science, engineering, or mathematics) + 5 yrs. related experience�

Essential Qualifications

• Must be able to lift at least 30lbs
• Experience using power tools
• Experience troubleshooting installation/boot-up issues
• Prior knowledge and experience with mid-to-large hardware refreshes/deployments in a government environment
• Must have analytical and problem-solving skills
• Must have time management, priority allocation and task management skills
• Ability to interact with customers and team members
• Must be able to work in a time-sensitive environment installing hardware on mission-critical systems
• Must be able to work independently or as part of a team
• Must be able to travel- travel will be frequent
• Excellent customer service, Interpersonal skills and communication skills are required