Intermediate Revenue Cycle Analyst

1103 Team Member Services; United States; On-site; USD 67,000 - 124,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off from Day One

403(b) Retirement Plan

Parental Leave

Career Development

Whole Person Well-being Resources

Mental Health Resources and Support

Pet Benefits

Job summary

AdventHealth is seeking a healthcare IT Analyst to maintain and optimize clinical and business systems supporting patient care. You will analyze problems, design workflows, and collaborate with clinicians and leaders to implement solutions, ensuring quality and documentation across updates and training.

Required Epic knowledge or certification within 3 months, strong Microsoft skills, and EMR experience. This role offers day shifts at our Altamonte Springs, FL facility with opportunities for

Qualifications

• Epic Certification or ability to complete certification within 3 months of classes.
• Advanced knowledge of Microsoft products.
• EMR application/implementation experience.
• Demonstrated creative problem-solving and strong analytical skills.
• Strong written and verbal communication skills.
• Ability to work with minimal guidance and rapid learning.
• Ability to manage multiple tasks and projects within deadlines.
• Knowledge of HL7 and API concepts in healthcare environments.
• Knowledge of clinical, business, and technical workflows.
• Education: Associate is required; Bachelor's preferred.
• Field of Study: Business, Information Science, or healthcare-related.
• Work Experience: 1+ year communicating complex concepts; 3+ years in related fields (preferred).
• Licenses/Certifications: EPIC Credential (preferred).

Responsibilities

• Maintain clinical and business systems to support patient care delivery.
• Analyze business problems and recommend solutions aligned with organizational goals.
• Collaborate with clinicians and end users to design, build, test, train, implement, evaluate and maintain systems.
• Coordinate with physicians and end users to document workflows and develop future workflows.
• Communicate with hospital leadership and staff effectively.
• Maintain system configuration control, QA, and releases with documentation and training.
• Troubleshoot issues and participate in cross-functional projects.
• Provide guidance and act as a resource for others; participate in meetings and status reporting.
• Develop test scripts and perform testing; document outcomes.
• Design, build, and configure within system modules and third-party apps; maintain process docs.
• Stay current on industry trends and vendor updates; provide on-call support in 24/7 environment.

Education

Associate

Bachelor's

Epic Certification (or ability to complete)

Microsoft Office proficiency

EMR experience

Problem solving

Written and verbal communication

Work with minimal guidance

Rapid learner

HL7 / API concepts

Clinical/business workflow knowledge

Experience communicating complex concepts

Tools

Epic

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family: Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance Paid Time Off from Day One 403-B Retirement Plan 4 Weeks 100% Paid Parental Leave Career Development Whole Person Well-being Resources Mental Health Resources and Support Pet Benefits Schedule: Full time Shift: Day (United States of America) Address: 900 HOPE WAY City: ALTAMONTE SPRINGS State: Florida Postal Code: 32714

Job Description:

Posting End Date: November 13, 2026 Responsible for maintaining clinical and business systems to support patient care delivery. This position analyzes business problems and recommends solutions that align with organizational goals. This role collaborates with clinicians and end users to design, build, test, train, implement, evaluate, and maintain associated systems. In addition, this position coordinates with physicians and end users to document workflows, perform gap analysis, and develop future workflows during new implementations. Additionally, this role requires effective communication with hospital leadership, clinicians, physicians, and ancillary department staff. Responsibilities for this role include system maintenance, problem analysis, solution recommendation, workflow documentation, and effective communication. Demonstrates proficiency or advanced functional knowledge of applicable Epic, third-party solutions and the Microsoft suite of products. Develops and maintains collaborative relationships with all stakeholders, capturing business and technical requirements. Assesses workflow processes, identifies gaps, defines necessary process changes, and develops future workflows related to new solutions or functionality. Other duties as assigned. Follows departmental standards for software configuration control, quality assurance, and version releases, providing documentation and training on system upgrades and new releases. Troubleshoots issues or system deficiencies, initiates escalation procedures, and provides recommendations for resolution. Participates in multiple cross-functional projects, utilizing project planning and coordination methodologies, tools, and lean methodologies. Provides guidance and acts as a resource for other analysts, project managers, and consultants. Actively participates in project, team, departmental, and other meetings, reporting status updates, accomplishments, tasks, and barriers to the manager. Develops test scripts and materials for end-to-end workflow testing, performs unit, system, and integration testing, and documents outcomes. Designs, builds, and configures within assigned system modules and supporting third-party applications, developing and maintaining system process documentation. Remains current on industry trends and vendor/application/system updates, ensuring software modifications/upgrades work according to system specifications. Provides on-call support in a 24/7 production systems environment, acting as the primary support contact for the application's end-users.

Knowledge, Skills, and Abilities:

• Epic Certification or ability to complete certification within 3 months of completing classes [Required]
• Advanced knowledge of Microsoft suite of products [Required]
• EMR application/implementation experience [Required]
• Demonstrated creative problem-solving approach and strong analytical skills [Required]
• Must have strong written and verbal communication skills [Required]
• Work with minimal guidance [Required]
• Rapid learner [Required]
• Ability to manage multiple tasks and projects within deadline constraints [Required]
• Intermediate knowledge of HL7 and API concepts and operating within an integrated healthcare applications environment [Required]
• Knowledge of clinical/business/technical workflow [Required]
• Education: Associate [Required] Bachelor's [Preferred]
• Field of Study: Business, Information Science, or a healthcare related field
• Work Experience: 1+ in communicating complex technical concepts to a non-technical audience and developing training materials and documenting workflow design [Required] 3+ in clinical, business or technical work [Preferred]
• Additional Information: Must meet one of either preferred Education or Work Experience is Required Maintenance of current licensure or certification related to area of specialty (OT, OT, SLP, RN, RPH, RT, AART, AHIMA, HFMA, NAHAM, etc.) [Required]
• Licenses and Certifications: EPIC Credential (EPIC CRED) [Preferred]

Physical Requirements:

(Please click the link below to view work requirements) Physical Requirements - https://tinyurl.com/23km2677

Pay Range:

$66,830.40 - $124,300.80

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law. Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/ This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we’re committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.