INTERMEDIATE CLERK (VETERAN INTERN PROGRAM)

County of Los Angeles; Los Angeles (CA); On-site; USD 36,000 - 52,000; Full time

Job summary

County of Los Angeles is seeking an Intermediate Clerk to support clerical operations within County departments. You will process a variety of documents, maintain records, and provide information to the public about regulations, forms, and services.

The role requires six months of office clerical experience through County Veterans Intern programs and a valid driver license. The County offers extensive public-sector benefits and opportunities for professional growth.

Qualifications

• Six (6) months of office clerical experience gained through an on-the-job training program as a Veteran Intern, Office and Clerical Support, or as a Veteran Intern, Administrative Support, within the County of Los Angeles.

Responsibilities

• Process reports, charts, tables, lists, bills, receipts, statements, case files, permits, licenses, notices, and other documents in accordance with established procedures.
• Review documents for completeness, accuracy, and compliance with applicable legal and administrative requirements.
• Provide information to the public regarding regulations, procedures, forms, applications, permits, programs, and services.
• Maintain records and compile data requiring specialized knowledge, judgment, and the application of established procedures.
• Compare, verify, and segregate documents using specialized knowledge beyond routine clerical review.

Skills

Office clerical experience

Public information

Job description

WHEN TO APPLY

We will begin accepting applications on Tuesday, September 15, 2026, at 8:00 a.m. (PT) and will continue until positions are filled and service needs are met. The application window may close without prior notice.

Position/Program Information

EXAM NUMBER

R1138A-R

TYPE OF RECRUITMENT

We welcome applications from everyone.

Why Join Our Team?

With almost 10 million residents, Los Angeles County is the most populous county in the nation! As the largest employer in Southern California with over 100,000 employees in 39 departments, we provide vital and diverse public services like law enforcement, property assessment, public health protection, water conservation, and cultural activities.

The County has more than 2,100 different job types, offering a lifetime of opportunities and careers! We are dedicated professionals committed to preserving the dignity and integrity of the workplace as well as protecting the rights of each employee. Join us and discover one of the strongest public-sector benefits packages in the county with a rich selection of health care options, robust retirement plans, and the flexibility to work, relax, and rejuvenate to reach your fullest personal and professional potential.

Essential Job Functions

• Process reports, charts, tables, lists, bills, receipts, statements, case files, permits, licenses, notices, and other documents in accordance with established procedures.
• Review documents for completeness, accuracy, and compliance with applicable legal and administrative requirements.
• Provide information to the public regarding regulations, procedures, forms, applications, permits, programs, and services.
• Maintain records and compile data requiring specialized knowledge, judgment, and the application of established procedures.
• Compare, verify, and segregate documents using specialized knowledge beyond routine clerical review.
• Search and extract information from records and files where judgment and discretion are required.
• Index, cross-reference, organize, retrieve, and issue records and filed materials.
• Calculate fees and amounts due and assist with the collection and processing of payments.
• Request, receive, store, inventory, and issue office supplies while maintaining related records.
• Operate office equipment, distribute incoming and outgoing mail, and serve as a receptionist or counter clerk as needed.

To learn more, please view the classification specification: Intermediate Clerk

Requirements

Requirements to Qualify:

Six (6) months of office clerical experience gained through an on-the-job training program as a Veteran Intern, Office and Clerical Support*, or as a Veteran Intern, Administrative Support*, within the County of Los Angeles.

Special Requirements Information

• Applicants must hold or have held the payroll title of Veteran Intern, Office and Clerical Support or Veteran Intern, Administrative Support within the County of Los Angeles. Only current or past enrollees may compete in this examination for permanent appointment to the Intermediate Clerk position in accordance with the Civil Service Rule 6.02A(3). Applicants who have a Certificate of Participation issued by the Director of Personnel demonstrating that they have completed the County of Los Angeles Veteran Intern, Office & Clerical Support or Administrative Support must submit a copy of their certification at the time of filing or within seven (7) calendar days of filing your application. Please submit documentation to [e-mail] and indicate your name, the exam name, and the exam number.

We do not accept password-protected documents. Ensure documents are unlocked before attaching to your application or sending to the exam analyst.

To obtain a Certificate of Participation, please contact the Veterans’ Internship Program at [e-mail].

Out-of-class And Withhold Information

No withhold or out-of-class experience will be allowed for this recruitment. Required experience must be fully met at the time of application.

License

A valid California Class C Driver's License or the ability to use an alternative method of transportation when needed to carry out job-related essential functions.

Physical Class

2 - Light. This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

Additional Information

Once we have identified that you meet our requirements, an invitation regarding the following assessment processes will be sent.

Examination Content

This examination will consist of a multiple-choice and/or simulation assessment(s), weighted 100%, measuring:

• General Problem-Solving Skills
• Learning Potential
• Responsibility
• Customer Focus

Applicants must meet the Requirements to Qualify and receive a passing score of 70% or higher on the examination to be placed on the eligible register.

Exam Review

Some exam materials shall not be subject to review. Multiple-choice and simulation assessments are not reviewable by candidates per CSR 7.19.

Transfer Of Test Components

If you have taken identical components recently for other exams, your responses may be automatically transferred to this examination. This exam contains test components that might be used on future exams, and your responses could be transferred to that exam.

Test Preparation

We provide study guides and other test preparation resources to help candidates prepare for employment tests. While the guides may help in preparing for the test, we recommend reviewing all related materials that seem necessary.

• Various information can be found on our website at https://hr.lacounty.gov/job-search-toolkit/. The section dedicated to test preparation is "Employment Test Assistance."
• Online practice tests are available at https://www.shldirect.com/en-us/practice-tests. You can also visit our Los Angeles County Online Assessment Preparation Series webpage at https://lacounty.attract.neogov.com/la-county-online-assessments-prep-series for information about common online assessment types, sample questions, and test-taking tips.

Eligibility And Vacancy Information

Applicants who passed the assessment(s) are placed on a list in the order of their score group for a period of twelve (12) months. Applications will be processed as they are received and added to the list accordingly. We will use this list to fill vacancies throughout LA County as they occur.

Application And Filing Information

We only accept applications filed online. Applications submitted by U.S. mail, fax, or in person are not accepted.

We may verify information provided in your application at any point during the examination and hiring process, including after an appointment has been made. Falsification of information could result in refusal of application or rescission of appointment. Copying verbiage from the Requirements or class specification as your work experience will not be sufficient to demonstrate meeting the requirements. Doing so may result in an incomplete application and may lead to disqualification.

We will send notifications to the email address provided on the application, so it is important that you provide a valid email address. If you choose to unsubscribe or opt out from receiving our emails, it is possible to view notices by logging into governmentjobs.com and checking the profile inbox. It is every applicant's responsibility to take steps to view correspondence, and we will not consider claims of missing notices to be a valid reason for re-scheduling an exam part. Add the following email addresses and domains to your safe sender list to prevent email notifications from being filtered as spam/junk mail.

[e-mail]

[e-mail]

[e-mail]

[e-mail]

[e-mail]

[e-mail]

New email addresses need to be verified. This only needs to be done once per email address and can be done at any time by logging in to governmentjobs.com and following the prompts. This is to enhance the security of the online application and to prevent incorrectly entered email addresses.

Federal law requires that all employed persons have a Social Security Number, so include yours when applying.

For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.

All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password information may erase a candidate's original application record.

Anti-Racism, Diversity, And Inclusion (ARDI)

The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. We are committed to promoting Anti‑Racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.

Testing Accommodations

If you require an accommodation to fairly compete in any part of the assessment process, you will be given the opportunity to make a request when completing your application. Please note, you may be required to submit documentation from a qualified medical provider or other qualified professional to support your request for a testing accommodation.

Testing Accommodations Coordinator Email: [e-mail]

Testing Accommodations Coordinator Phone: [phone]

California Relay Services Phone: [phone]

Teletype Phone: [phone]

Department Contact Name: James Cheung

Department Contact Phone: [phone]

Department Contact Email: [e-mail]

COUNTY OF LOS ANGELES

Employment Information

Any language contained in the job posting supersedes any language contained below.

This document is intended to provide general information about the recruitment process of the County of Los Angeles. Applicants with questions about a specific job posting should contact the exam analyst listed on the posting.

Equal Employment Opportunity/Non-Discrimination Statement

The County of Los Angeles is an Equal Employment Opportunity Employer and is committed to non-discrimination in the County workforce, regardless of age (40 and over); ancestry; color; ethnicity; religious creed; protected family or medical leave status; disability; marital status; medical condition; genetic information; military and veteran status; national origin; race ; sex; gender; sexual orientation; or any other characteristic protected by State or federal law. For more information, please visit: https://employee.hr.lacounty.gov/eeo-programs/.

Testing Accommodations For Applicants

The County of Los Angeles complies with all federal and state disability laws and makes reasonable accommodations for qualified applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application process, please contact the testing accommodation coordinator listed on the job posting. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. For more information on accommodations, please visit: https://hr.lacounty.gov/accessibility/.

Fair Chance

The County of Los Angeles is a Fair Chance employer. Except as otherwise permissible under applicable laws, you will not be asked to provide information about conviction history unless you receive a conditional offer of employment. The County will make an individualized assessment of whether your conviction history has a direct and adverse relationship with the specific duties of the job, and will also consider potential mitigating factors, which may include, but is not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Qualified applicants with arrest or conviction records will be considered for employment in accordance with County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952).

Employment Eligibility

Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States.

Career PathFinder

Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application at http://career-pathfinder.hr.lacounty.gov.

Veteran’s Credit

Pursuant to the County Charter and County policy, in all open competitive examinations (i.e., examinations open to everyone), the County of Los Angeles will add a credit of 10 percent of the total credits specified for such examination to the final passing score of an honorably discharged veteran, as well as the spouse of a deceased or disabled veteran, who served in the Armed Forces of the United States under specific conditions.

For more information on veteran’s credit, please visit: https://file.lacounty.gov/SDSInter/dhr/205102_PPG_115.pdf

Revised September 2025

For detailed information, please click here

01

The information you provide on this supplemental questionnaire will be evaluated and used to determine your eligibility to participate in the next phase of the examination process. CHECK YOUR ANSWERS CAREFULLY. Any mistakes you make and/or incomplete responses you provide in completing these questions may result in the disqualification of your application even if you possess the qualifying experience. Be as specific as possible and include all requested information. Comments such as "See Resume or See Application" will not be considered as a response. All information is subject to verification at any time during the examination and hiring process. Falsification of any information may result in disqualification or dismissal.

• I have read and understand the above information and instructions.

02

Many important notifications, including invitation letters will be sent electronically to the email address provided on your application. It is important that you provide a valid email address. DO NOT select "Off" under Email Preferences within your profile or click "Unsubscribe" on our notices if you would wish to receive notifications regarding your application status, test schedules, and other important information pertaining to your candidacy for this position. Register the below domains as approved senders to prevent email notifications as spam/junk mail.

[e-mail]

[e-mail]

[e-mail]

[e-mail]

[e-mail]

[e-mail]

It is your responsibility to take the above steps to view correspondence. Los Angeles County will not consider claims of non-receipt or failure to review notifications to be a valid reason for late test administration or rescheduling of a test component.

• I have read and understand the above information and instructions.

03

How many months of office clerical experience as a Veteran Intern, Office and Clerical Support or as a Veteran Intern, Administrative Support in an on-the-job training program approved by the Director of Personnel in the County of Los Angeles do you possess?

• I have no experience in this area.
• Less Than 3 Months
• At Least 3 Months, but Less Than 6 Months
• 6 Months or More

04

Do you have a Certificate of Participation issued by the Director of Personnel demonstrating that you have completed the County of Los Angeles Veteran Intern, Office and Clerical Support or Administrative Support program?

• Yes, and I’ve attached the certificate to my application.
• Yes, and I’ll submit the certificate to [e-mail] within seven (7) calendar days of filing my application.
• No, I do not have a Certificate of Participation nor will I provide one.

05

Are you currently holding the payroll title of Veteran Intern, Office and Clerical Support, in the service of the County of Los Angeles?

• Yes
• No

06

Are you currently holding the payroll title of Veteran Intern, Administrative Support, in the service of the County of Los Angeles?

• Yes
• No
• Required Question