INTERMEDIATE CLERK (VETERAN INTERN PROGRAM)

County of Los Angeles; Los Angeles (CA); On-site; USD 48,000 - 60,000; Full time

Job summary

County of Los Angeles is hiring for an Intermediate Clerk position focused on processing and reviewing a wide range of documents and records. The role supports public information efforts and ensures compliance with legal and administrative standards.

Applicants must have six months of clerical experience through a County veteran intern program, and meet a light-physical requirements with a valid California driver’s license. The work is on-site within Los Angeles County facilities.

Qualifications

• Six (6) months of office clerical experience gained through an on-the-job training program as a Veteran Intern, Office and Clerical Support, or as a Veteran Intern, Administrative Support, within the County of Los Angeles.
• Valid California Class C Driver's License or the ability to use an alternative method of transportation when needed to carry out job-related essential functions.
• 2 - Light. This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting.

Responsibilities

• Process reports, charts, tables, lists, bills, receipts, statements, case files, permits, licenses, notices, and other documents in accordance with established procedures.
• Review documents for completeness, accuracy, and compliance with applicable legal and administrative requirements.
• Provide information to the public regarding regulations, procedures, forms, applications, permits, programs, and services.
• Maintain records and compile data requiring specialized knowledge, judgment, and the application of established procedures.
• Index, cross-reference, organize, retrieve, and issue records and filed materials.

Skills

General Problem-Solving Skills

Learning Potential

Responsibility

Customer Focus

Job description

Why Join Our Team?

With almost 10 million residents, Los Angeles County is the most populous county in the nation! As the largest employer in Southern California with over 100,000 employees in 39 departments, we provide vital and diverse public services like law enforcement, property assessment, public health protection, water conservation, and cultural activities.

The County has more than 2,100 different job types, offering a lifetime of opportunities and careers! We are dedicated professionals committed to preserving the dignity and integrity of the workplace as well as protecting the rights of each employee. Join us and discover one of the strongest public-sector benefits packages in the county with a rich selection of health care options, robust retirement plans, and the flexibility to work, relax, and rejuvenate to reach your fullest personal and professional potential.

Essential Job Functions

• Process reports, charts, tables, lists, bills, receipts, statements, case files, permits, licenses, notices, and other documents in accordance with established procedures.
• Review documents for completeness, accuracy, and compliance with applicable legal and administrative requirements.
• Provide information to the public regarding regulations, procedures, forms, applications, permits, programs, and services.
• Maintain records and compile data requiring specialized knowledge, judgment, and the application of established procedures.
• Compare, verify, and segregate documents using specialized knowledge beyond routine clerical review.
• Search and extract information from records and files where judgment and discretion are required.
• Index, cross-reference, organize, retrieve, and issue records and filed materials.
• Calculate fees and amounts due and assist with the collection and processing of payments.
• Request, receive, store, inventory, and issue office supplies while maintaining related records.
• Operate office equipment, distribute incoming and outgoing mail, and serve as a receptionist or counter clerk as needed.

Special Requirements Information

• Applicants must hold or have held the payroll title of Veteran Intern, Office and Clerical Support, or Veteran Intern, Administrative Support within the County of Los Angeles. Only current or past enrollees may compete in this examination for permanent appointment to the Intermediate Clerk position in accordance with the Civil Service Rule 6.02A(3). Applicants who have a Certificate of Participation issued by the Director of Personnel demonstrating that they have completed the County of Los Angeles Veteran Intern, Office and Clerical Support, or Administrative Support must submit a copy of their certification at the time of filing or within seven (7) calendar days of filing your application online. Please submit documentation to [e-mail] and indicate your name, the exam name, and the exam number. Please note that the Certificate of Participation only confirms the required six (6) months of work experience needed to qualify for this exam.
  We do not accept password-protected documents. Ensure documents are unlocked before attaching to your application or sending to the exam analyst.

Requirements

Six (6) months of office clerical experience gained through an on-the-job training program as a Veteran Intern, Office and Clerical Support*, or as a Veteran Intern, Administrative Support*, within the County of Los Angeles.

Out-of-class And Withhold Information

No withhold or out-of-class experience will be allowed for this recruitment. Required experience must be fully met at the time of application.

License

A valid California Class C Driver's License or the ability to use an alternative method of transportation when needed to carry out job-related essential functions.

Physical Class

2 - Light. This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

Examination Content

• General Problem-Solving Skills
• Learning Potential
• Responsibility
• Customer Focus

Exam Review

Some exam materials shall not be subject to review. Multiple-choice and simulation assessments are not reviewable by candidates per CSR 7.19.

Transfer Of Test Components

If you have taken identical components recently for other exams, your responses may be automatically transferred to this examination. This exam contains test components that might be used on future exams, and your responses could be transferred to that exam.

Test Preparation

• Various information can be found on our website at https://hr.lacounty.gov/job-search-toolkit/. The section dedicated to test preparation is "Employment Test Assistance."
• Online practice tests are available at https://www.shldirect.com/en-us/practice-tests. You can also visit our Los Angeles County Online Assessment Preparation Series webpage at https://lacounty.attract.neogov.com/la-county-online-assessments-prep-series for information about common online assessment types, sample questions, and test-taking tips.

Eligibility And Vacancy Information

Applicants who passed the assessment(s) are placed on a list in the order of their score group for a period of twelve (12) months. Applications will be processed as they are received and added to the list accordingly. We will use this list to fill vacancies throughout LA County as they occur.

Anti‑Racism, Diversity, And Inclusion (ARDI)

The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. We are committed to promoting Anti‑Racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.

Testing Accommodations

If you require an accommodation to fairly compete in any part of the assessment process, you will be given the opportunity to make a request when completing your application. Please note, you may be required to submit documentation from a qualified medical provider or other qualified professional to support your request for a testing accommodation.

Testing Accommodations For Applicants

Testing Accommodations Coordinator Email: [e-mail]
Testing Accommodations Coordinator Phone: [phone]
California Relay Services Phone: [phone]
Teletype Phone: [phone]
Department Contact Name: James Cheung
Department Contact Phone: [phone]
Department Contact Email: [e-mail]

Fair Chance

The County of Los Angeles is a Fair Chance employer. Except as otherwise permissible under applicable laws, you will not be asked to provide information about conviction history unless you receive a conditional offer of employment. The County will make an individualized assessment of whether your conviction history has a direct and adverse relationship with the specific duties of the job, and will also consider potential mitigating factors, which may include, but is not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Qualified applicants with arrest or conviction records will be considered for employment in accordance with County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952).

Employment Eligibility

Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States.

Career PathFinder

Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application at http://career-pathfinder.hr.lacounty.gov.

Veteran’s Credit

Pursuant to the County Charter and County policy, in all open competitive examinations (i.e., examinations open to everyone), the County of Los Angeles will add a credit of 10 percent of the total credits specified for such examination to the final passing score of an honorably discharged veteran, as well as the spouse of a deceased or disabled veteran, who served in the Armed Forces of the United States under specific conditions. For more information on veteran’s credit, please visit: https://file.lacounty.gov/SDSInter/dhr/205102_PPG_115.pdf