Intermediate AV/VTC Specialist – Enterprise Collaboration

Bailey Information Technology Consultants, LLC; Washington (District of Columbia); Hybrid; USD 70,000 - 90,000; Full time

Job summary

Bailey Information Technology, LLC is seeking an Intermediate AV/VTC Specialist to support EEOC's enterprise AV/VTC systems and event production onsite at the EEOC Headquarters in Washington, DC. You will work with the Senior AV/VTC Specialist and Production Engineer to ensure reliable collaboration and event technologies.

The role requires hands-on configuration, monitoring, and troubleshooting of conference room systems, endpoints, codecs, DSPs, and control systems, with occasional travel to

Qualifications

• Must have hands-on experience managing AV/VTC environments similar to enterprise setups.
• Ability to monitor, diagnose, and resolve issues across conference rooms and facilities.
• Familiarity with Microsoft Teams, Zoom, Cisco Webex and Poly RealPresence platforms.

Responsibilities

• Support daily operations, monitoring, and troubleshooting of enterprise AV/VTC systems across conference rooms and facilities.
• Assist with endpoint, codec, DSP, and control system configuration and maintenance.
• Support video conferencing platforms: Teams, Zoom, Webex, Poly RealPresence.
• Coordinate connections between locations; monitor audio/video quality and resolve connectivity issues.
• Assist with live and virtual event production, including operating production equipment and recording/ streaming.

Skills

AV/VTC operations

Troubleshooting

Event support

English fluency

Tools

Microsoft Teams

Zoom

Cisco Webex

Poly RealPresence

Job description

Bailey Information Technology, LLC

Intermediate AV/VTC Specialist

Contingent Position - Anticipated Contract Award
Location Onsite, EEOC Headquarters, Washington, DC; occasional travel to field offices Labor Category Audiovisual / Video Teleconferencing Support - Intermediate Key Personnel Yes Staffing Basis Full-time (1 position) CLEARANCE / SUITABILITY REQUIREMENT: Public Trust - security clearance is required for this position.

Position Summary

Provides intermediate-level operational support for EEOC's AV/VTC systems and event production, working alongside the Senior AV/VTC Specialist and Production Engineer to sustain enterprise collaboration and event technologies.

Key Responsibilities

• Support daily operations, monitoring, and troubleshooting of enterprise AV/VTC systems across conference rooms and facilities.
• Assist with VTC endpoint, codec, DSP, and control system configuration and maintenance.
• Support Microsoft Teams, Zoom, Cisco Webex, and Poly RealPresence video conferencing and collaboration platforms.
• Coordinate connections between multiple locations; monitor audio/video quality; resolve connectivity and interoperability issues.
• Support live and virtual event production, including operating production equipment and assisting with recording/streaming.
• Assist with preventive/corrective maintenance, firmware updates, and lifecycle management activities.
• Document maintenance actions and system performance per established procedures.

Minimum Qualifications

• Minimum 6 years of experience supporting an environment similar to EEOC's.

General Requirements (All Positions)

• Must currently hold, or be able to favorably pass, a full-field five-year employment background investigation (SF-85P) prior to performing work.
• This is a Public Trust suitability requirement (OPM standards, 5 CFR Part 736), not a national security clearance.
• Acceptable command of the English language.
• Subject to Contractor-funded training of at least 40 hours/year in core competencies.