Interior Design Specialist

Wayfair; Wilmette (IL); On-site; USD 25,003 - 35,610; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Tuition reimbursement

Employee discounts

Paid time off

Job summary

Wayfair is seeking a Design Specialist in Wilmette, IL, to guide customers through furniture selections and design transformations. This role blends creativity and strategy to inspire and facilitate customer purchases.

The ideal candidate will have at least 2 years of sales experience and at least 1 year in design, with proficiency in design tools such as AutoCAD and SketchUp. Benefits include competitive pay and professional development opportunities.

Qualifications

• Minimum 2 years of sales experience in a design-related environment.
• At least 1 year of design experience with strong spatial planning skills.
• Available for evenings, weekends, and holidays.

Responsibilities

• Guide customers through design consultations and selections.
• Create stylish spaces using color theory and spatial planning skills.
• Drive sales through effective design presentation and customer support.

Skills

Sales experience

Interior design

Communication skills

Design tools proficiency

Collaborative mindset

Education

Bachelor’s degree in a design-related field

Tools

AutoCAD

SketchUp

Salesforce

Job description

Salary

$22.00 per hour (fixed entry rate, non‑negotiable). Future increases are based on performance, growth, and time in role, in accordance with the company’s compensation policy.

Overview

At Wayfair, you will serve as a Design Specialist, guiding customers through furniture selections and full‑room transformations, whether in‑store, virtually, or in their own homes. You will be a trusted design partner that blends creativity with strategy to inspire customers and deliver results.

Responsibilities

• Serve as the customer’s trusted advisor by greeting, listening, and guiding design consultations.
• Create functional, stylish spaces using expertise in color theory, spatial planning, textiles, and trend awareness.
• Build 2D/3D room views, mood boards, and persuasive presentations with design software.
• Drive sales by turning design visions into shoppable plans and guiding customers through the purchase journey.
• Manage multiple appointments, floor interactions, and team collaborations with a positive attitude.
• Contribute to floor setup, replenishment, and share design insights with teammates.
• Support store goals by cross‑training across sales and back‑of‑house functions.

Qualifications

• Minimum 2 years of sales experience, preferably with high‑price products or in a design‑related retail environment.
• At least 1 year of interior, architectural, or graphic design experience and a strong grasp of spatial planning, color theory, and style trends.
• Availability for evenings, weekends, and holidays.
• Proficiency with design tools (e.g., AutoCAD, SketchUp, DesignFiles), POS systems, and platforms like Salesforce.
• Team player who thrives in a collaborative, high‑performance environment.
• Excellent communication skills and the ability to build trust with diverse customers.
• Fast‑paced work mindset with strong prioritization abilities.
• Bachelor’s degree in a design-related field is a plus but not required; passion and skill are equally valued.

Physical and Environmental Requirements

• Frequent standing, walking, reaching, occasional sitting, climbing, and balancing.
• Frequent stooping, kneeling, and crouching.
• Ability to lift and move up to 50 lbs independently; heavier items may need assistance or equipment.
• Good vision (close, distance, color, peripheral) and depth perception.
• Comfortable in varying temperature conditions.
• Tolerant of moderate noise and physical activity.
• Adherence to safety protocols and minimal exposure to workplace hazards.

Benefits

• Competitive compensation and performance‑based increase opportunities.
• Career growth and professional development through advancement programs.
• Health benefits (medical, dental, vision) starting on day one.
• Paid time off accrual from the first day.
• 401(k) with up to 4% company match.
• Tuition reimbursement after 6 months of employment.
• Wayfair employee discount of up to 30% on select products and 10% off in‑store dining.
• Parental leave options, both paid and unpaid.
• Additional benefits and perks available.

Equal Opportunity Employment

Wayfair is an equal‑opportunity employer. We are fully committed to providing reasonable accommodations for qualified individuals with disabilities. If you require an accommodation for the application or interview process, please let us know.