Interior Design Project Coordinator

RH (Restoration Hardware); Palo Alto (CA); On-site; USD 70,000 - 110,000; Full time

Job summary

RH (Restoration Hardware) in Palo Alto seeks an experienced Interior Design Project Coordinator to deliver a luxury client experience. You will manage project documentation, site visits, and coordinate with RH Interior Designers to move from consultation to installation.

The role requires strong organization, excellent communication, and comfort with Salesforce or CRM tools. You will collaborate with cross-functional teams, maintain schedules, and represent the RH lifestyle brand.

Qualifications

• Excellent verbal and written communication skills.
• Highly organized, collaborative and results-oriented.
• Strategic with a relationship-driven mentality.
• Proficiency with Mac OS, iOS devices, Microsoft Office and Google Applications.
• Solid technical background with experience using Salesforce or other CRM systems.

Responsibilities

• Live Our Vision, Values and Beliefs every day.
• Provide a luxury experience for RH Interior Design clientele.
• Create and maintain comprehensive project and design documentation.
• Coordinate initial phases of interior design projects, including consultations and site visits in partnership with RH Interior Designers.
• Serve as primary client liaison after design project completion, from order placement to delivery and installation.
• Communicate and work with cross-functional teams at all levels of the organization.
• Ensure project schedules and timelines are met.
• Represent the RH lifestyle brand through communication, personal appearance and professionalism.
• Maintain a strong interest in the luxury and design industry.
• Support the visual and Quality standards within the Gallery.

Skills

Verbal and written communication

Highly organized

Relationship-driven mentality

Strategic thinking

Cross-functional collaboration

Tools

Mac OS

iOS devices

Microsoft Office

Google Applications

Salesforce

Job description

RH at its core is about taste, and we believe the idea of scaling taste is large and far reaching.

The RH brand attracts the best designers, artisans, manufacturers and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world.

We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services and spaces that elevates and establishes the RH brand as a global thought leader, taste and place maker.

At RH we believe deeply that the "right" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined and won't take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right.

YOUR RESPONSIBILITIES

• Live Our Vision, Values and Beliefs every day
• Provide a luxury experience for RH Interior Design clientele
• Create and maintain comprehensive project and design documentation
• Coordinate initial phases of interior design projects, including consultations and site visits in partnership with RH Interior Designers
• Serve as primary client liaison after design project completion, from order placement to delivery and installation
• Communicate and work with cross-functional teams at all levels of the organization
• Ensure project schedules and timelines are met
• Represent the RH lifestyle brand through communication, personal appearance and professionalism
• Maintain a strong interest in the luxury and design industry
• Support the visual and Quality standards within the Gallery

OUR REQUIREMENTS

• Experience within a design firm, high-end furniture showroom or luxury retail preferred
• Proven success coordinating concurrent projects
• Strategic with a relationship-driven mentality
• Highly organized, collaborative and results-oriented
• Excellent verbal and written communication skills
• Proficiency with Mac Operating System, IOS devices, Microsoft Office and Google Applications
• Solid technical background with experience using Salesforce or other customer relationship management systems

OUR PHYSICAL REQUIREMENTS

• Ability to lift and mobilize small to medium items up to 25 lbs. while utilizing appropriate equipment and techniques
• Ability to maneuver effectively around Gallery floor, stock room and office
• Position entails prolonged standing, twisting, stooping, kneeling, squatting, bending and climbing
• Licensed to drive preferred
• Ability to travel locally or out of state