Interim Head of Information Technology

Gofractional; New Haven (CT); On-site; USD 90,000 - 166,000; Full time

Job summary

The Yale Center for British Art in New Haven, CT is seeking an Interim Head of Information Technology to lead the Center's technology operations, set IT policies, and support the technology needs of all departments. You will oversee a small IT team, coordinate with Yale ITS, and drive secure, reliable technology across Windows, Mac, cloud platforms, and business applications.

Ideal candidates have a background in museum/academic IT, strong communication skills, and experience managing software

Qualifications

• Experience delivering IT services in museums, research, or academic settings.
• Ability to implement innovative technology solutions across the center.
• Hands-on software development experience with modern languages.
• Understanding of cultural heritage data and metadata standards.
• Strong written and spoken communication with leadership qualities.

Responsibilities

• Oversee technology operations and IT goals across the Center.
• Lead staff, vendors, and projects with budgeting oversight.
• Collaborate with Yale ITS and university committees for systems integration.
• Maintain security, backups, and user support across departments.
• Plan major hardware and software purchases and policies.

Skills

Museum/research/academic IT experience

Innovation and proactive tech adoption

Hands-on software development

Technical design & data standards

Strong communication & leadership

Education

Bachelor's Degree in a relevant technical field

Tools

SQL databases

Programming

Cloud infrastructure

ArchiveSpace

Solr

Blacklight

TMS

Crystal Reports

COBOAT

NETX

XML/JSON metadata formats

IIIF

Job description

Overview

The Yale Center for British Art seeks an Interim Head of Information Technology to lead the Center's technology operations, establish and maintain IT policies and lead the team that supports the technology needs of all departments. Reporting to the Director of Operations and working with Yale University Information Technology Services, the Interim Head of IT has full responsibility for institutional IT systems at the Center and is the primary contact for the Center's IT systems. The successful candidate is a deft manager able to work across the institution in support of a number of internal and external functions and capable of managing a variety of software, IT infrastructure, and hardware platforms. The Interim Head of IT oversees the work of the Center's information technology team, including software engineer and an ITS Distributed Support Provider to deliver constant, reliable and secure technology to all staff. The Interim Head of Information Technology is a key member of the Center's management team dedicated to transforming online access to and research in British Art. The Interim Head of IT also represents the Center across Yale University and in the field of art museums nationally and internationally.

Key Responsibilities

Oversee all technology operations for the Center. Provide leadership and direction for the Center's IT goals and plans, including application and hardware acquisition, vendor management, software development environments, staffing, and equipment. Supervise the Center's IT team, software engineer(s), and ITS Distributed Support Providers. Plan, advise, develop, implement and monitor IT projects across the Center and the University. Manage IT budget. Liaise with Center staff on the management of the website. Direct the Center's use of Yale technology infrastructure including hardware, cloud services, and business applications, to include Windows and Mac, Amazon web services and Heroku platforms, SharePoint, MS Office, and Workday.

Oversee user support, technical training, server and network maintenance, security, and data backup systems. Plans and guides major purchases of computing hardware and software. Tracks and assesses the impact of IT infrastructure developments at Yale and elsewhere. Participates in and may lead project teams. Acts as a liaison with counterparts at other institutions, with vendors, and with university organizations and committees. Manages and maintains the Center's IT inventory. Designs and delivers information and training sessions to various groups at the Center about IT matters.

Occasional after-hours and weekend work as needed. Perform other duties as assigned.

Principal Responsibilities

1. Collects and analyzes system requirements and ensures that systems will offer security and will be effectively integrated with current applications.
2. Ensures that all systems are working at optimal levels and offers support to application development department regarding new technologies and system requirements.
3. Assists in identifying, analyzing, and developing approaches, guidelines, and policies that successfully meet institutional goals and objectives.
4. Plans and guides major purchases of computing hardware and software.
5. Tracks and assesses the impact of IT infrastructure developments at Yale and elsewhere.
6. Participates on and may lead project teams.
7. Acts as a liaison with counterparts at other institutions, with vendors, and with University organizations and committees.
8. Perform other duties as assigned.

Required Skills and Abilities

1. Demonstrated expertise providing technical IT services in a museum, research and/or academic environment.
2. Ability to embrace innovation and proactive in seeking out and implementing new technology systems for the Center's needs.
3. Proven knowledge of hands-on experience with software development.
4. Demonstrated strong understanding of cultural heritage data and general technical design principles and ability to execute to those principles. Proven ability to communicate complex technical solutions to non-technical stakeholders.
5. Demonstrated excellent oral and written communication skills. Proven strong decision-making, planning, organizational, problem-resolution and leadership skills with ability to work independently and as a member of a team. Proven superior interpersonal and collaborative skills.

Required Education and Experience

Bachelor's Degree in a relevant technical field and six years of related technical experience, or an equivalent combination of education and experience.

Preferred Experience and Skills

Project management, resource allocation and technologies experience, including SQL databases, programming, cloud & physical infrastructure. Fluent with metadata specs and profiles in XML and json/linked data formats. Experience with TMS, Crystal Reports, COBOAT, NETX, ArchiveSpace, IIIF, Solr & Blacklight.

Preferred Education

Advanced degree in Computer Science, Information Science or Computer Information Systems.

Compensation and Work Details

Salary Range: $90,000.00 - $165,750.00

Time Type: Full time

Duration Type: Staff Fixed Duration (Fixed Term)

Work Model: On-site

Location: 1080 Chapel Street, New Haven, Connecticut

Department: Yale Center for British Art - Operations

Job ID: 137848WD