Interim Driver Trainer , RSR

Amazon; Kinston (NC); On-site; USD 21,000 - 29,000; Full time

Job summary

Amazon is seeking a Delivery Trainer to train DSP drivers on safe driving practices and customer service. You will collaborate with DSPs, operations, and area managers, track training performance, and report on compliance and safety. Expect shifts across locations with up to 50% travel and lifting up to 49 pounds.

The role requires a blue badge associate, ability to travel within 50 miles, and timely feedback to improve training quality and safety standards.

Qualifications

• Must be a current permanent blue badge associate in good standing.
• Candidates must be 18 years or older with ability to understand and follow safety guidelines.
• Must be able to travel to multiple sites within 50 miles of the home station.
• Ability to give and receive feedback.

Responsibilities

• Partner with DSPs, Operations Managers, and Area Managers to coordinate, facilitate, and measure training-related activities.
• Track performance and provide retraining and process improvement opportunities for non-CDL driver training.
• Provide timely reporting on trainings, compliance, safety, and maintenance duties.
• Educate and audit driver safety and compliance standards such as vehicle inspection reports, hours of service, and trip planning.
• Support equipment standard work within a node, including inspections, repair requests, and maintenance monitoring.
• Work different shifts at various locations within the node and travel up to 50% as needed.

Skills

Training delivery

Customer service

Safety training

People skills

Job description

Description

Rural/Super Rural (RSR) delivers packages and smiles to Amazon customers every day. We're looking for motivated, customer-focused individuals who want to join our team training Delivery Service Partner (DSP) Driver Associates (DAs) on package delivery and vehicle operation. As a Delivery Trainer, you will train drivers on safe driving practices and high-quality customer service when delivering packages to homes, retail locations, and other delivery locations. In this position, you will play a key role in keeping our commitment to exceed customer expectations and make sure customer orders, large or small, are delivered on time at the right place.

Key job responsibilities

• Partner with DSPs, Operations Managers, and Area Managers to coordinate, facilitate, and measure training-related activities.
• Track performance and provide identified retraining and process improvement opportunities to further develop non-CDL driver, DOT regulated training.
• Provide timely and accurate reporting on the completion of trainings, compliance, safety, and maintenance duties.
• Educate and audit driver safety and compliance standards such as: driver vehicle inspection reports, hours of service, trip planning and safe road driving practices.
• Support equipment standard work within a node, including inspecting equipment, creating repair requests, monitoring repair execution, ensuring on-time preventive maintenance, managing campaigns and recalls, and maintaining unit history (e.g., for washes, warranties, registrations).
• Work different shifts at various locations within the node on an as-needed basis to support the business and travel to support other sites, up to 50% travel

You’ll Also Need To Be Able To

• Lift up to 49 pounds
• Stand, walk, push, pull, squat, bend, and reach during shifts
• Use carts, dollies, hand trucks, and other gear to move items around
• Go up and down stairs (where applicable)

Basic Qualifications

Must be a current permanent blue badge associate in good standing

Job Requirements:

Candidates must be 18 years or older with the ability to understand and adhere to all job requirement and safety guidelines.

Must be able to travel to multiple sites within 50 miles of the home station and have reliable transportation

Ability to give and receive feedback

Preferred Qualifications

Experience working across teams and synthesizing feedback from multiple teams/owners

1+ years of Amazon (blue badge/FTE) experience, or Bachelor's degree

1+ years of demonstrating safety standards experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.

USA, NC, Kinston - 15.00 - 20.81 USD hourly

Company - Amazon.com Services LLC - A57

Job ID: A10574671