Interim Driver Trainer , RSR

Amazon Inc.; San Francisco (CA); Presencial; USD 21 000 - 29 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

EAP

Mental health support

Medical advice line

401(k) matching

Resumo da oferta

Amazon is seeking a Delivery Trainer to coach DSP driver associates on safe driving and high-quality customer service as they deliver packages to homes, retail locations, and other sites within 50 miles of the home station.

You will partner with DSPs and Operations Managers to coordinate training, track performance, and provide timely reporting on training completion, safety, and maintenance duties while supporting travel up to 50%.

Qualificações

• Must be 18 years or older and able to understand safety guidelines.
• Willingness to travel to multiple sites within 50 miles of home station.
• Ability to give and receive feedback and work with teams.

Responsabilidades

• Train drivers on safe driving practices and customer service quality.
• Partner with DSPs and managers to coordinate and measure training activities.
• Provide timely reporting on training completion, safety, and maintenance duties.

Conhecimentos

Customer service

Training delivery

Formação académica

Bachelor's degree

Descrição da oferta de emprego

Job ID: 10574671 | Amazon.com Services LLC - A57

Rural/Super Rural (RSR) delivers packages and smiles to Amazon customers every day. We're looking for motivated, customer-focused individuals who want to join our team training Delivery Service Partner (DSP) Driver Associates (DAs) on package delivery and vehicle operation. As a Delivery Trainer, you will train drivers on safe driving practices and high-quality customer service when delivering packages to homes, retail locations, and other delivery locations. In this position, you will play a key role in keeping our commitment to exceed customer expectations and make sure customer orders, large or small, are delivered on time at the right place.

Key job responsibilities

• Partner with DSPs, Operations Managers, and Area Managers to coordinate, facilitate, and measure training-related activities.
• Track performance and provide identified retraining and process improvement opportunities to further develop non-CDL driver, DOT regulated training.
• Provide timely and accurate reporting on the completion of trainings, compliance, safety, and maintenance duties.
• Educate and audit driver safety and compliance standards such as: driver vehicle inspection reports, hours of service, trip planning and safe road driving practices.
• Support equipment standard work within a node, including inspecting equipment, creating repair requests, monitoring repair execution, ensuring on-time preventive maintenance, managing campaigns and recalls, and maintaining unit history (e.g., for washes, warranties, registrations).
• Work different shifts at various locations within the node on an as-needed basis to support the business and travel to support other sites, up to 50% travel

You’ll also need to be able to:

• Lift up to 49 pounds
• Stand, walk, push, pull, squat, bend, and reach during shifts
• Use carts, dollies, hand trucks, and other gear to move items around
• Go up and down stairs (where applicable)

Basic Qualifications

Must be a current permanent blue badge associate in good standing Job Requirements:

Candidates must be 18 years or older with the ability to understand and adhere to all job requirement and safety guidelines.

Must be able to travel to multiple sites within 50 miles of the home station and have reliable transportation

Ability to give and receive feedback

Preferred Qualifications

Experience working across teams and synthesizing feedback from multiple teams/owners

1+ years of Amazon (blue badge/FTE) experience, or Bachelor's degree

1+ years of demonstrating safety standards experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits .

USA, NC, Kinston - 15.00 - 20.81 USD hourly

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.