Interim Director of Case Management — Lead Transformation

AMN Healthcare Leadership Solutions | B.E. Smith; Portland (ME); On-site; USD 165,000 - 175,000; Full time

Job summary

AMN Healthcare Leadership Solutions | B.E. Smith in Portland, Maine seeks an Interim Director of Case Management to lead a ~50-FTE team through a major transformation and improve care coordination. The role emphasizes staff engagement and performance against five key operational KPIs, while driving improvements in throughput and payer collaboration.

The incumbent will communicate effectively, standardize processes, and mentor emerging leaders in a dynamic healthcare environment. Start ASAP.

Qualifications

• Bachelor’s degree required; master’s degree strongly preferred.

Responsibilities

• Lead Case Management through a significant organizational transformation.
• Provide leadership for ~50 FTEs, focusing on engagement, productivity, and KPIs.
• Drive throughput and operational performance; partner with payers; align workflows.
• Communicate changes clearly; implement standardization and sustainable improvements.
• Mentor emerging leaders; apply servant-leader approach in an academic medical center context.
• Available to start within 2–3 weeks of acceptance.

Skills

Leadership

Change management

Staff engagement

Strategic planning

Mentoring

Communication

Education

Bachelor's degree

Master's degree preferred

Job description

AMN Healthcare Leadership Solutions | B.E. Smith in Portland, Maine seeks an Interim Director of Case Management to lead a ~50-FTE team through a major transformation and improve care coordination. The role emphasizes staff engagement and performance against five key operational KPIs, while driving improvements in throughput and payer collaboration.

The incumbent will communicate effectively, standardize processes, and mentor emerging leaders in a dynamic healthcare environment. Start ASAP.