Interim Beauty Counter Lead: Sales & Skincare Expert

Nordstrom; Bellevue (WA); On-site; USD 37,000 - 39,000; Full time

Benefits offered by this job

Medical/Vision, Dental

Retirement plan

Paid Time Off

Job summary

Nordstrom Beauty Department is seeking an energetic Counter Manager who blends sales with teaching to create personalized beauty experiences. You will drive in-store and digital engagement, conduct makeup applications, and foster strong vendor relationships while staying current with beauty trends.

The role emphasizes delivering exceptional customer service, meeting sales goals, and owning your performance in a fast-paced, commission-based environment.

Qualifications

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment.
• Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
• Strong multitasking, organization, and follow-through skills.
• Drive to achieve sales goals, with interest in using networking and technology.
• The ability to work a flexible schedule based on business needs, including evenings and weekends.
• High level of ownership, accountability, and initiative.

Responsibilities

• Conduct makeup applications, skincare analyses and recommend products based on customer’s beauty goals
• Collaborate with team members to create a welcoming and inclusive environment for all customers
• Set and achieve personal and counter sales goals, utilizing both in-store and digital selling tools (inclusive of text and social media)
• Manage the scheduling and execution of vendor events and promotions
• Build and maintain strong vendor relationships to maximize business results
• Keep department customer-ready through organization and cleanliness
• Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and luxury brand partners
• Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts

Skills

Customer service

Beauty trends

Empathy

Multitasking

Sales goals

Flexible schedule

Ownership

Networking & tech

Job description

Nordstrom Beauty Department is seeking an energetic Counter Manager who blends sales with teaching to create personalized beauty experiences. You will drive in-store and digital engagement, conduct makeup applications, and foster strong vendor relationships while staying current with beauty trends.

The role emphasizes delivering exceptional customer service, meeting sales goals, and owning your performance in a fast-paced, commission-based environment.