Interim Associate Manager, Email Marketing (3-month contract, $42/hour, 20 hours/week)

Khan Academy; Mountain View (CA); On-site; USD 69,000 - 90,000; Part time

Job summary

Khan Academy in Mountain View is seeking an Interim Associate Manager, Email Marketing to sustain and advance our digital fundraising during the end-of-year campaign. This contract role (20 hours/week) reports to the Director of Philanthropy and focuses on segmentation, copywriting, and production in SFMC.

You will build email journeys, manage data extensions with stakeholders, ensure QA, and collaborate with design and fundraising teams to deliver a cohesive multi-channel experience for donors

Qualifications

• 3+ years in digital fundraising or similar mass marketing.
• Experience using AI for copywriting and adapting voices.
• Experience in audience segmentation and A/B testing; building emails in SFMC.
• Collaborate with fundraising and marketing design teams to create a cohesive multi-channel experience.
• Strong communication and time management skills.
• Bias to action and mission-driven mindset.

Responsibilities

• Draft fundraising emails using distinct organizational personas and founder voices.
• Write and edit email copy for Oct, Nov, Dec campaigns to align with messaging and brand.
• Use existing AI tools to streamline copy-editing and production.
• Build email journeys and one-off emails with advanced segmentation and personalization.
• Manage detailed email data extensions and QA for accuracy of all emails.
• Collaborate across teams for EOY fundraising and participate in meetings as needed.

Skills

Copywriting

AI for copywriting

Email segmentation

A/B testing

Project coordination

Communication

Time management

Tools

SFMC

AI tools

Job description

Notice to applicants: We have seen a rise in recruitment scams. Please note that outreach from Khan Academy recruiters will only come from the @khanacademy.org domain. Our team does not use Gmail or other personal accounts for contacting potential candidates. Khan Academy will never solicit money, equipment fees, or sensitive financial information at any stage of the hiring process. We also do not work with external recruiting agencies, so outreach from headhunters presenting opportunities on behalf of Khan Academy is illegitimate. Please always check the email domain and cross-reference the position with the official Khan Academy Careers page to confirm an opening is valid.

ABOUT KHAN ACADEMY

Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. Our proven learning platform offers free, high-quality supplemental learning content and practice that cover Pre-K - 12th grade and early college core academic subjects, focusing on math and science. We have over 181 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically under-resourced communities.

OUR COMMUNITY

Our students, teachers, and parents come from all walks of life, and so do we.Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger.We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve.We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional.

THE ROLE

We are seeking an Interim Associate Manager, Email Marketing to sustain and advance our digital fundraising efforts during the end of year fundraising campaign.

Reporting to the Director of Philanthropy, the consultant will focus on email segmentation, copy writing and production in SFMC. This is a contract position (20 hours/week) expected to end on 1/4/2027.

WHAT YOU’LL DO:

Copywriting:

• Voice Governance: Draft compelling fundraising appeals using distinct organizational personas, including Sal Khan (Founder/CEO), the Chief External Affairs Officer, and the Community Giving Manager
• Campaign Execution: Write and edit all email copy for Oct, Nov, Dec ensuring alignment with campaign messaging, Khan Academy’s brand voice and donor stewardship goals. Support mid-level email copy writing for CG to ML upgrade campaign and other emails as necessary
• AI Optimization: Use existing AI tools to streamline the copy-editing

Email & Donation Pages production:

• Building robust campaigns: Create email journeys and one-off emails that require advanced segmentation and personalization for both Community Giving and Mid Level
  • Managing detailed and complex email data extensions (lists) in collaboration with Senior Manager of Community Giving, Manager of Mid Level Giving and email experts in marketing
  • Ensuring QA and accuracy of all emails
• AI Optimization: Use existing AI tools to streamline email production
• Creative Direction: Collaborate with the Senior Manager of Community Giving and Manager of Mid Level Giving and the design team to ensure visual assets align with the strategic narrative for the EOY season

Collaboration:

• EOY fundraising: Collaborate with colleagues across fundraising as part of the EOY fundraising campaign, including participating in meetings as necessary, responding to questions/requests in slack during business hours (flexible on time zones)

WHAT YOU BRING

• 3+ years of experience in digital fundraising or similar mass marketing effort
• Experience using AI for copy writing and ability to pivot between different executive voices and write high-converting, empathetic copy
• Experience in audience segmentation and A/B testing methodologies and building emails in email service providers (preferably in SFMC)
• Experience working with fundraising and marketing design and paid media teams to create a cohesive multi-channel experience
• Ability to effectively and efficiently manage email production and campaigns across functions including setting timelines, ensure work gets down on time, flagging potential issues or blockers
• Excellent communication skills (oral and written), as well as an eye for detail
• Excellent time management skills
• A bias to action
• Motivated by the Khan Academy mission “to provide a free world-class education for anyone, anywhere