Intergovernmental Child Support Specialist — Flexible Schedule

Nunez Community College; Baton Rouge (LA); On-site; USD 45,000 - 65,000; Full time

Job summary

The Louisiana Department of Children and Family Services is seeking a skilled Child Support Enforcement Specialist in Baton Rouge, LA. You will review federal and state laws, determine applicable services for each case, and coordinate with other agencies to ensure compliance and accuracy.

You will support audits such as Data Reliability Audits, maintain clear documentation, and serve as a key liaison for interstate referrals.

Qualifications

• Five years of experience in child support enforcement, OR Six years of full-time work experience in any field plus two years of experience in child support enforcement; OR A bachelor’s degree plus two years of experience in child support enforcement; OR A master’s degree plus one year of experience in child support enforcement.
• Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Responsibilities

• Initial point of contact for initiating and responding intergovernmental child support requests received by the department through mail, fax, electronic mail or the Electronic Document Exchange.
• Makes initial determination of which service is necessary for each incoming case.
• Answers requests for information and resolves complaints by phone, email and correspondence from custodial and non-custodial parents, state agencies, employers, public officials, general public, law enforcement officials and others.
• Serves as contact person for Louisiana Central Registry and State Administrator for the contacts available on Federal Intergovernmental Referral Guide.
• Images individual initiating interstate packets that received and process electronically.
• Serve as backup for all other interstate corresponding processing.

Education

Bachelor's degree

Master's degree

Job description

The Louisiana Department of Children and Family Services is seeking a skilled Child Support Enforcement Specialist in Baton Rouge, LA. You will review federal and state laws, determine applicable services for each case, and coordinate with other agencies to ensure compliance and accuracy.

You will support audits such as Data Reliability Audits, maintain clear documentation, and serve as a key liaison for interstate referrals.