Interactive Teller Specialist – Engage Members via ITMs

SECU Credit Union; Owings Mills (MD); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Medical, Vision & Dental

401(k) Plan with Company Matching

Paid Sick, Vacation & Personal Leave

Job summary

SECU Credit Union in Owings Mills, Maryland is seeking a Teller Services Representative to handle deposits, withdrawals and transfers through Interactive Teller Machines (ITMs) and traditional teller duties. You will engage members with a friendly demeanor, walk them through ITM technology, and ensure accurate processing of transactions while delivering exceptional service.

The role emphasizes relationship building with members, strong communication, and the ability to assist a diverse

Qualifications

• Interest in well-being of those you serve.
• Ability to engage customers using technology and automation.
• Strong communication and problem-solving skills.

Responsibilities

• Perform Teller services via ITMs and in-person interactions.
• Process deposits, withdrawals, transfers, loan payments, and other transactions.
• Guide members through ITM usage with warmth, accuracy, and personalization.

Skills

Bilingual Spanish

Exceptional service

Relationship building

Excellent verbal communication

Tech aptitude with ITMs

Problem solving

Job description

SECU Credit Union in Owings Mills, Maryland is seeking a Teller Services Representative to handle deposits, withdrawals and transfers through Interactive Teller Machines (ITMs) and traditional teller duties. You will engage members with a friendly demeanor, walk them through ITM technology, and ensure accurate processing of transactions while delivering exceptional service.

The role emphasizes relationship building with members, strong communication, and the ability to assist a diverse