Intensive Support Professional (IRSH)

Candeo Iowa; Urbandale (IA); On-site; USD 26,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Short-Term Disability

Long-Term Disability

Life Insurance

401k

PTO

Job summary

Candeo Iowa is seeking caring, empathetic team members to support clients with chronic mental health needs. This full-time role requires weekend availability and participation across multiple shifts, with on-call duties as scheduled. Compensation includes weekday and weekend rates plus a $150 on-call stipend.

Benefits cover health, dental, vision, disability, life insurance, 401k, and PTO. You will collaborate with a supportive team, follow safety protocols, and document progress and timesheets

Qualifications

• High School Diploma or equivalent required.
• Minimum 2 years of Mental Health and/or Dual Diagnosis experience.
• Proficient in Microsoft Office and related applications.

Responsibilities

• Understand chronic mental illness and adjust intervention strategies.
• Assess and implement the client’s Life Plan.
• Obtain and maintain required HCBS and Mental Health Training.
• Follow safety practices and procedures.
• Work effectively within a team.
• Respect client privacy and confidentiality requirements.

Skills

Interpersonal skills

Teamwork

English literacy

Education

High School Diploma

Two years in Mental Health/Dual Diagnosis

Tools

Microsoft Office

Job description

At Candeo we are looking for team members who are passionate and empathetic towards others and truly want to make a difference by caring and empowering those in need. Candeo is a non‑profit that is focused on helping, supporting, and teaching people to live their best lives. We are committed to nurture an inclusive culture and a learning‑based work environment to our employees.

Job Types:

Full Time

Schedule:

3 Shifts Available

• Tuesday and Wednesday 7am-7pm + Monday 24hr on call (PRN)
• Thursday, Friday and Saturday 7pm-7pm + Sunday 24hr on call (FT36)
• Sunday, Monday and Wednesday 7am-7pm + Saturday 24hr on call (FT36)

Mandatory weekend availability and experience working with clients with mental health diagnoses

Pay:

• Weekdays $19.50/per hour
• Weekends $29.25/per hour
• Stipend on call $150

Benefits:

• Health, Dental, and Vision Insurance
• Short-Term Disability & Long-Term Disability
• Life Insurance
• 401k
• PTO

What You Do:

• Understand Chronic Mental Illness and symptomology and be able to adjust intervention strategies
• Assess and implement client’s Life Plan
• Obtain and maintain required HCBS and Mental Health Training
• Follow safety practices and procedures
• Work effectively within a team
• Respect the clients right to privacy and the confidentiality requirements of Candeo
• Attend organizational and client‑specific training and provide input and perspective
• Comply with documentation policies by submitting accurate and timely paperwork, including progress notes, timesheets, expense logs and other required reports.
• Support Candeo’s Mission to inspire clients to achieve their personal goals
• Educate the client about the consequences and management of both decisions and symptoms
• Other duties assigned

Requirements

• High School Diploma or equivalent
• Two years of Mental Health and/or Dual Diagnosis experience
• Valid Iowa Driver’s License
• Proof of State of Iowa Vehicle Insurance coverage in your name
• Valid cell phone and address
• High level of literacy in spoken and written English
• Demonstrated effective interpersonal skills
• Proficient in Microsoft software and applications
• General understanding of Mental Health supports
• Pass all required training
• Set appropriate staff/client boundaries
• Understand and adjust to client mental health crisis
• Learn working knowledge of the community
• Work successfully, unsupervised
• Negotiate and handle conflict as necessary
• Travel in counties served by Candeo
• Pass all background checks ran by Candeo
• Possess a motor vehicle that meets the required operational and maintenance guidelines