Intensive Supervision Program Supervisor (Hybrid)

New Jersey Courts; Cherry Hill Township (NJ); Hybrid; USD 86,000 - 139,000; Full time

Job summary

The New Jersey Judiciary is seeking a detail-oriented professional to join the Office of Probation Services, Intensive Supervision Program (ISP) in the Southern Regional Office in Cherry Hill. The position requires strong organizational skills, case management, and leadership to supervise staff and deliver high-quality customer service in a busy environment.

The role involves coordinating field and office activities, enforcing court orders, and ensuring policy compliance while supporting

Qualifications

• Bachelor's degree and five years of professional experience, two years of which included experience in case management; enforcement of court orders; and/or supervision, monitoring and intervention of offenders.
• Ability to work in a fast-paced office and field environment.
• Evening, weekend, holiday work may be required.

Responsibilities

• Assign, monitor, evaluate, review, lead, and oversee the work in both the office and in the field for activities and staff resources.
• Represent ISP on various internal and external committee groups.
• Oversee a team consisting of professional, paraprofessional, and support staff employees with the responsibility for assigning work.
• Implement and ensure sustainability of ISP policy and procedure and hold staff accountable for same.
• Provide customer service to clients and direct and coordinate work between units or teams.
• Communicate human resources policies, rules, or regulations to team members; schedule team members work hours or vacation time; conduct formal work performance evaluations with staff; evaluate unit or team performance and mediate staff conflicts.
• Review and correct the work of staff for accuracy and completeness; enforce court orders and monitor financial collections.
• Provide superior customer service within and outside the Judiciary in addition to any other assignments as they are presented.

Skills

Attention to detail

Organizational skills

Planning

Evaluation skills

Customer service

Leadership

Education

Bachelor's degree

Job description

The New Jersey Judiciary is seeking a detail-oriented professional to join the Office of Probation Services, Intensive Supervision Program (ISP) in the Southern Regional Office in Cherry Hill. The position requires strong organizational skills, case management, and leadership to supervise staff and deliver high-quality customer service in a busy environment.

The role involves coordinating field and office activities, enforcing court orders, and ensuring policy compliance while supporting