Intensive Case Manager - PC ICM

RiseMe; Houston (TX); On-site; USD 43,000 - 65,000; Full time

Benefits offered by this job

Retirement plan 403(b)

Medical insurance

Dental insurance

Vision insurance

Paid time off

Holidays

Sick days

Life insurance

Disability benefits

Employee Assistance Program (EAP)

Health Savings Account

Flexible Spending Accounts

Job summary

CWS is seeking an Intensive Case Manager to work with ORR-eligible youth and families, collaborating with local schools to provide basic needs support and foster engagement. You will help with enrollment, goal setting, and community partnerships to improve outcomes.

The role involves travel within the service area, coordinating with districts, and preparing regular reports while ensuring family understanding of attendance requirements.

Qualifications

• Bachelor’s Degree or equivalent work experience in social work, education, psychology, sociology, or other behavioral science.
• Minimum 3 years’ experience in case management with children and youth, plus experience with foreign-born populations.
• Excellent written and verbal English; knowledge of refugee languages preferred.

Responsibilities

• Oversee day-to-day operations of the Intensive Case Management program.
• Coordinate services with multiple school districts to meet student and family needs.
• Facilitate family/school orientations, registrations, and resource access.
• Maintain accurate client records and timely case notes.
• Prepare monthly, quarterly, and annual reports.
• Support school enrollment and attendance through home visits.
• Develop case plans with goals and monitor progress.
• Travel within service area to meet clients and partners.

Skills

Communication

English fluency

Microsoft Office

Interpersonal skills

Driver’s license

Education

Bachelor’s Degree or equivalent (social work/education/psychology)

Tools

Database software

Word/Excel/PowerPoint

Job description

Overview

Working within the Preferred Communities Intensive Case management program helping with high needs mew arrival medical cases to navigating the complicated services necessary for success.

About CWS

Imagine waking up every morning with the chance to change someone's life. Imagine knowing your efforts willbenefitboth your career and our neighbors around the world. At CWS, our team knows they are making a difference every day. Whether you're in our U.S.-based offices supporting refugees, asylees or unaccompanied children ... implementing hygiene initiatives in Cambodia or rebuilding projects in Central America ... or even connecting remotely from your home on fundraising campaigns, grant reports, or critical communications - you have the opportunity to work towards a world where everyone has food, a voice and a safe place to call home.

Purpose

Under the direction of the Associate Director, the Intensive Case Manager will work with the local school district and schools to provide interventions including basic needs support to ORR-eligible youth and families, fostering family engagement and empowerment, supporting youth engagement and development, supporting school enrollment, and supporting capacity-building through participation in communities of practice.

Responsibilities

• Responsible for the day-to-day operations of the program.
• Responsible for collaborating and coordinating services with staff at multiple school districts and schools where ORR-eligible youth are enrolled or planning to enroll in local counties to ensure student and family needs are met.
• Coordinate and facilitate family/school orientations, registration, resources, and activities for new arrivals.
• Responsible for entering accurate client information, case notes in a timely manner, and all other required forms and documents.
• Responsible for ensuring that case files are in accordance with specifics of the School Impact Grant standards and procedures.
• Responsible for preparing monthly, quarterly and annual reports.
• Ensure family understanding of school attendance requirements. Conduct home visits as needed.
• Assess the needs of students and/or family members, identify risk factors, and create a case plan that outlines goals and objectives.
• Work with families to develop appropriate plans for their children, such as developing a parenting plan or creating a career plan. Monitor progress on goals and objectives, communicating with parties involved in the case, and adjusting as needed.
• Maintain ongoing, effective communication with caregivers, schools, and the community; develop and support family outreach programs
• Facilitate increased School Impact Grant involvementin school events and Parent/Teacher conferences (Back to School events, ELAC meetings, parent-teacher conferences, Open House, site specific activities).
• Support students’ participation in summer and after school programming.
• Provide High School students with university preparation assistance.
• Support families with translation of transcripts and other documentation.
• Review report cards from the school or other professionals involved in the case, such as teachers and tutors, to ensure understanding and that progress is being made.
• Coordinate tutoringsessions to provide school assistance to improve GPA results and help students to achieve their goals.
• Network and develop partnerships within the local community to educate providers on children’s needs and to reinforce/increase partnerships in relevant areas.
• Participate in local and regional meetings and training that pertain to service provision for the target population.
• Travel regularly throughout the service delivery area (home visits, agency visits, service provider visits etc.).
• Perform other related duties and special projects as requested.

Qualifications

Education and Experience:

• Bachelor’s Degree and/or equivalent work experience in social work, education, psychology, sociology, or other behavioral science.
• Minimum of 3 years’ experience in case management, including working with children and youth, previous work experience and interest working with foreign born populations is required.

Skills:

• Must have superior written and verbal communication skills. Language fluency in written and spoken English in addition to refugee language is required.
• Knowledge and experience in working with Microsoft Word, Excel, Power Point and database software is essential.
• Strong professional ethics and sensitivity in dealing with confidential matters.
• Excellent interpersonal skills, the ability to work independently and as part of a in a multi-cultural team.
• Possession of a valid state driver’s license and access to a reliable vehicle.

Special Requirements

• The successful candidate must pass a background check, reference checks and motor vehicle checks.

Benefits

CWS offers a competitive benefits package that includes:

• 403 (b) Retirement Plan
• Medical, Dental and Vision Insurance
• Generous Paid Time Off (18 Paid Days Off; 24 Days after 2 Years)
• 14 Official Holidays
• 12 Sick Days Off (Accrued monthly)
• Life Insurance and AD&D
• Long Term and Short-Term Disability
• Employee Assistance Program (EAP)
• Health Savings Account
• Flexible Spending Accounts