Intensive Case Manager - ACCS

Eliot Community Human Services; Malden (MA); On-site; USD 52,000 - 56,000; Full time

Benefits offered by this job

Paid time off

Comprehensive benefits

401(k) with employer match

Wellness resources

Life insurance

Tuition reimbursement

Job summary

Eliot Community Human Services in Malden, MA is seeking an Intensive Case Manager to join the Adult Community Clinical Services (ACCS) team. You will work on clinically focused interventions with adults with severe mental illness, collaborating with a multidisciplinary team to deliver person-centered care.

The role offers a Monday–Friday schedule with occasional evenings, weekends, and rotating on-call coverage.

Qualifications

• Bachelor’s or Master’s degree in Psychology, Social Work, or related field.
• Experience working with adults with mental illness.

Responsibilities

• Provide community outreach as part of the multi-disciplinary team.
• Offer side-by-side interventions focusing on problem-solving, skill training, modeling, optimism, and encouragement.
• Collaborate with the team and each individual to develop a person-centered treatment plan.
• Support individuals in becoming fully integrated into their communities by helping them build natural supports.
• Empower individuals to take control of their lives, focusing on treatment, leisure, employment, and personal recovery.
• Provide on-call coverage, as part of a rotation, during evenings and weekends.

Skills

Experience working with adults with_m_

Education

Bachelor’s or Master’s degree in Psychology, Social Work, or related field

Job description

Join Eliot – A Place to Belong, Grow, and Inspire Change

At Eliot, your work has purpose. You’ll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change. We foster an inclusive workplace where all backgrounds and perspectives are valued, creating a culture of belonging and professional growth.

Benefits at Eliot

We prioritize your well-being, work-life balance, and career growth. Benefit eligible positions include:

• Generous Paid Time Off – Vacation, sick time, and paid holidays
• Comprehensive Benefits – Medical, dental, and vision plans
• Retirement Savings – 401(k) with employer match
• Wellness & Family Support – Discounted fitness services and access to trusted childcare resources
• Financial Security – 100% company-paid life and accidental death insurance
• Professional Growth – Ongoing training, career advancement programs, tuition reimbursement, and leadership development

Eliot is seeking an Intensive Case Manager to join our Adult Community Clinical Services (ACCS) team. Adult Community Clinical Services (ACCS) provides clinically focused evidenced based interventions to adults with severe and persistent mental illness. Services are person centered and are delivered by a multidisciplinary team of professionals in either residential or community based settings. In this role you will provide side by side interventions to clients that focus on problem solving, skills training, modeling behavior, optimism and encouragement.

Responsibilities

• Provide community outreach to each individual as part of the multi-disciplinary team.
• Offer side-by-side interventions that focus on problem-solving, skill training, modeling, optimism, and encouragement.
• Collaborate with the team and each individual to develop a person-centered treatment plan.
• Support individuals in becoming fully integrated into their communities by helping them build natural supports
• Empower individuals to take control of their lives, focusing on their treatment, leisure activities, employment, and personal recovery
• Provide on-call coverage, as part of a rotation, during evenings and weekends

Qualifications

• Bachelor’s or Master's degree in Psychology, Social Work, or related field
• Experience working with adults with mental illness

Schedule

• Monday-Friday 8am-4pm (with rotating weekend and evening shifts)

Bilingual candidates fluent in a needed language may be eligible for a 6% salary increase

$52,000 - $56,000 USD

At Eliot, we are committed to supporting you at every stage of your career, providing opportunities for growth, purpose, and community. We foster belonging in the workplace by identifying and removing barriers that may prevent individuals of all backgrounds from reaching their full potential, advancing into leadership roles, and fully engaging at all levels of the organization.