Intensive Case Manager BA - ACCS

Eliot Community Human Services; Lexington (MA); On-site; USD 52,000 - 56,000; Full time

Benefits offered by this job

Generous PTO

Comprehensive benefits

401(k) with employer match

Wellness & childcare resources

Life and accidental death insurance

Tuition reimbursement

Leadership development

Job summary

Eliot Community Human Services in Lexington, MA is seeking an Intensive Case Manager to join our Adult Community Clinical Services (ACCS) team. You will provide side-by-side interventions, develop person-centered treatment plans, and help adults with severe and persistent mental illness engage with their communities.

The role emphasizes outreach, collaboration with a multidisciplinary team, and building natural supports, with a schedule of Monday–Friday 8am–4pm and rotating evenings/weekends.

Qualifications

• Bachelor’s or Master’s degree in Psychology, Social Work, or related field.
• Experience working with adults with mental illness.
• Bilingual candidates fluent in a needed language may be eligible for a 6% salary increase.

Responsibilities

• Provide community outreach to each individual as part of the multi-disciplinary team.
• Offer side-by-side interventions that focus on problem-solving, skill training, modeling, optimism, and encouragement.
• Collaborate with the team and each individual to develop a person-centered treatment plan.
• Support individuals in becoming fully integrated into their communities by helping them build natural supports.
• Empower individuals to take control of their lives, focusing on their treatment, leisure activities, employment, and personal recovery.
• Provide on-call coverage, as part of a rotation, during evenings and weekends.

Job description

Join Eliot – A Place to Belong, Grow, and Inspire Change

At Eliot, your work has purpose. You’ll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change. We foster an inclusive workplace where all backgrounds and perspectives are valued, creating a culture of belonging and professional growth.

Benefits at Eliot

We prioritize your well-being, work-life balance, and career growth. Benefit eligible positions include:

• Generous Paid Time Off – Vacation, sick time, and paid holidays
• Comprehensive Benefits – Medical, dental, and vision plans
• Retirement Savings – 401(k) with employer match
• Wellness & Family Support – Discounted fitness services and access to trusted childcare resources
• Financial Security – 100% company-paid life and accidental death insurance
• Professional Growth – Ongoing training, career advancement programs, tuition reimbursement, and leadership development

Eliot is seeking an Intensive Case Manager to join our Adult Community Clinical Services (ACCS) team. Adult Community Clinical Services (ACCS) provides clinically focused evidenced based interventions to adults with severe and persistent mental illness. Services are person centered and are delivered by a multidisciplinary team of professionals in either residential or community based settings. In this role you will provide side by side interventions to clients that focus on problem solving, skills training, modeling behavior, optimism and encouragement.

Responsibilities:

• Provide community outreach to each individual as part of the multi-disciplinary team.
• Offer side-by-side interventions that focus on problem-solving, skill training, modeling, optimism, and encouragement.
• Collaborate with the team and each individual to develop a person-centered treatment plan.
• Support individuals in becoming fully integrated into their communities by helping them build natural supports
• Empower individuals to take control of their lives, focusing on their treatment, leisure activities, employment, and personal recovery
• Provide on-call coverage, as part of a rotation, during evenings and weekends

Qualifications:

• Bachelor’s or Master's degree in Psychology, Social Work, or related field
• Experience working with adults with mental illness

Schedule:

• Monday-Friday 8am-4pm (with rotating weekend and evening shifts)

Bilingual candidates fluent in a needed language may be eligible for a 6% salary increase

$52,000 - $56,000 USD

At Eliot, we are committed to supporting you at every stage of your career, providing opportunities for growth, purpose, and community. We foster belonging in the workplace by identifying and removing barriers that may prevent individuals of all backgrounds from reaching their full potential, advancing into leadership roles, and fully engaging at all levels of the organization.