Intensive Care Coordinator Supervisor | Worcester CSA

Gandara Center; Worcester (MA); On-site; USD 55,000 - 75,000; Full time

Job summary

An established industry player is seeking an Intensive Care Coordinator Supervisor to lead initiatives in Children's Behavioral Health. This role involves providing leadership, ensuring staff training, and supporting families in need. The ideal candidate will leverage their experience in human services to enhance community-based support systems. Join a team committed to making a difference in the lives of children and families, with opportunities for professional development and a culturally diverse work environment. If you are passionate about community service and have the skills to lead, this is the perfect opportunity for you.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacations

Paid Holidays

Mileage Reimbursement

Clinical Licensing Support

Qualifications

• Master’s Degree in a human services field and two years of experience.
• Experience with children and youth in family-centered services.

Responsibilities

• Support the Program Director in achieving program objectives.
• Ensure staff training and compliance with program specifications.
• Evaluate program data and ensure high-quality service delivery.

Skills

Leadership

Communication

Problem Solving

Cultural Competency

Education

Master’s Degree in Human Services

Tools

Data Management System

Job description

Job Category: Operations -Community Service

Requisition Number: INTEN002675

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• Posted : December 26, 2024
• Full-Time

Locations

Showing 1 location

Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission. There is grand landscape of opportunities that supports the community we serve, so Join the Gándara team today!

• Health, Dental, Vision, Pet and Life Insurance
• Paid vacations
• Paid holidays
• 8 discretionary days
• Mileage Reimbursement

Additional Benefits:

• Culturally Diverse population
• Clinical Licensing Support

Job Title: Intensive Care Coordinator Supervisor

Work Location: Worcester, Ma

*Bilingual Candidates Encouraged to Apply

*EOE M/F/D/V

*Union/Non-Union

Job Summary:

We're searching for an Intensive Care Coordinator to provide leadership for their portion of the Agency’s Children’s Behavioral Health Initiative, whose mission is to strengthen, expand and integrate a comprehensive system of community- based, culturally competent behavioral health and complementary services for children with serious emotional and behavioral health needs, along with their families.

Duties and Responsibilities:

• Support the Program Director in achieving program objectives.
• Ensures each staff is appropriately trained.
• Ensures that staff operate per program specs and guidelines and meet minimum quality care expectations.
• Provides as needed support to assigned supervisees. To include client contacts, behavioral observations and role modeling with youth and families.
• Provides administrative support as needed to direct care staff and the leadership team.
• In conjunction with the Supervisors and the Program Director, instructs new and existing staff regarding program requirements.
• Provides coaching for staff individually and at program specific meetings (treatment and administrative).
• Helps plan and conduct team meetings and trainings.
• Ensures support and crisis/emergency services are provided as needed for the youth/family.
• Provides face-to-face support to both staff and youth/families served.
• Reports and performs other duties as assigned by Director.
• Supports the Program Director with tasks designed to build morale and provide staff with the support needed so they can develop professionally.
• Will hold a caseload if needed depending on program needs.
• Evaluates programs’ data, including utilization trends, to ensure compliance and high quality service delivery and makes adjustments as needed for success of the program; providing feedback and suggestions to CBYCS Program Directors.
• Will supervise support staff assigned to their site or other sites as needed; i.e. receptionist, intake coordinators and triage screeners, including interns.
• Builds and maintains relationships with local referral sources and other stakeholders.
• Supports the hiring and ongoing evaluation of all program staff.
• Promoting Knowledge acquisition and skills development through various professional development opportunities
• Assisting personnel in transferring the skill and knowledge obtained in the classroom to their work in the filed
• Inputting data into the data management system
• Using data collection tools and forms
• Reading and interpreting reports
• Using data to improve performance

Minimum Qualifications:

• Master’s Degree in a human services field (preferred) and two years of experience working with the target population.
• Wraparound work experience preferred.
• Experience with children and youth, strength-based, family centered and child focused services;
• Demonstrated ability to be innovative, creative, analytical and decisive in problem solving.
• Demonstrated communications, administrative and organizational capabilities.
• Ability to work effectively with diverse populations and community agencies: School Dept., DYS, Juvenile Court, etc.
• Understanding/willingness to be part of a Program that supports youth and families 24 hours per day, 365 days a year.
• Must have a driver’s license and availability of vehicle to support Program needs.

The Gándara Mental Health Centerprovides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training

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Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.