Intensive Care Coordinator - Coastal Community Service Agency

Bay State Community Services, Inc.; Braintree (MA); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Health and Dental Insurance

Vision Benefits

Employer Paid Life Insurance

Flexible Spending Accounts

Employee Assistance Program

35 Days Paid Time Off

Retirement Plan with Employer Match

Tuition Assistance

Mileage Reimbursement

Extensive Training Program

Job summary

An established industry player is looking for a compassionate Intensive Care Coordinator to support children and families. In this pivotal role, you will develop and implement individualized care plans, ensuring access to essential services. You will work collaboratively with a diverse team, facilitating meetings and providing vital support to families navigating complex systems. This position offers a rewarding opportunity to make a significant impact in the lives of youth and their families. Join a dedicated team that values compassion and commitment to community well-being, and enjoy a comprehensive benefits package that supports your health and professional growth.

Qualifications

• Experience advocating for families in behavioral health systems.
• Bachelor’s degree or higher in Human Services or related field.

Responsibilities

• Conduct assessments and develop individualized care plans.
• Facilitate Care Planning Team meetings and maintain family contact.
• Provide education, advocacy, and support to families.

Skills

Advocacy for families

Child and family system navigation

Risk management

Communication skills

Bilingual (Spanish, Portuguese, Haitian Creole)

Education

Bachelor’s degree in Human Services

Master's Degree in Mental Health Field

Associate’s degree or High School Diploma

Tools

Child and Adolescent Needs and Strengths (CANS)

Job description

Intensive Care Coordinator - Coastal Community Service Agency

Description

We are seeking a compassionate and detail-oriented Intensive Care Coordinator (ICC) to join our team. This role involves working closely with children and families to develop and implement individualized care plans that ensure access to necessary mental health, medical, educational, and social services. The ICC will facilitate a Wraparound approach, working in collaboration with a team of providers to promote stability and well-being.

What You Will Be Doing To Make a Difference...

• Conduct comprehensive assessment inclusive of Child and Adolescent Needs and Strength tool (CANS) and other tools as determined necessary, occurring in youth’s home or another location of family’s choice
• Identify with the family appropriate members of the Care Planning Team
• Develop and implement youth and family-centered Individual Care Plan in collaboration with family and collaterals
• Develop risk management/safety plan in collaboration with the family and collaterals
• Maintain regular contact with the family, youth (where appropriate) and other relevant persons in the youth’s life
• Facilitate Care Planning Team meetings
• Maintain face to face contact with the youth and family, as determined by the youth, family, and members of the Care Planning Team
• Make necessary referrals and linkages to appropriate supports as identified in the Care Planning Team
• Assist in local family system navigation
• Provide family education, advocacy, and support
• Identify and actively assist youth and family to obtain and monitor delivery of available resources including medical, educational, social, therapeutic, and other services
• Monitor, review and update the Individual Care Plan to reflect the changing needs of the youth
• Driving is required

Important Health and Wellness Benefits which Begin on Your First Day of Employment!!

• Blue Cross and Blue Shield Health and Dental Insurance
• Eye-Med Vision Benefits
• Employer Paid Life and Long-Term Disability Insurance
• Medical Flexible Spending Account and Dependent Care Account
• Employee Assistance Program

Generous Paid Time Off

35 Days Paid Time Off (15 Vacation Days, 12 Holidays including Juneteenth and 8 Sick Days)

Additional Benefits

• Retirement Plan 403(b) (employer match after the first year of employment)
• Opportunities for Reduced Tuition for Clinical Master's Degree
• Opportunities for Student Loan Forgiveness
• Mileage reimbursement
• Extensive Training Program
• Monthly Agency Wide Trainings (includes CEU's for obtaining/retaining license - LMHC, LMFT, LADC, CARC, LCSW and LICSW)
• Supervision for Licensure and Specializations
• Immediate Access to Comprehensive Online Self-Paced CEU Trainings
• Opportunities for Certification in Evidence Based Practices

Requirements

• Bachelor’s degree in Human Service field and minimum 1 year relevant experience in navigating the child/family serving systems and experience advocating for family members who are involved with behavioral health systems; OR
• Bachelor’s degree in non Human Service field and more than 1 year relevant experience in navigating the child/family serving systems and experience advocating for family members who are involved with behavioral health systems; OR
• Associate’s degree or High School Diploma and minimum of 5 years relevant experience in navigating the child/family serving systems and experience advocating for family members who are involved with behavioral health systems; OR
• Master's Degree in a Mental Health Field including but not restricted to Counseling, Family Therapy, Social Work, Psychology etc. from an accredited college/university
• Willing to become certified in MA Child And Adolescent Needs and Strengths (CANS), program will provide training.
• Bi-lingual in Spanish, Portuguese, and Haitian Creole desired

Bay State Community Services is an equal opportunity employer. We are committed to providing an environment free from bias, discrimination, or harassment of any kind, and mutual respect where equal employment opportunities are available to all qualified applicants and teammates without regard to race, ethnicity, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.

Contact Information

[e-mail]

857-374-5669