Intelligence Analyst

Tailored Management; Oakland (CA); On-site; USD 55,000 - 62,000; Full time

Benefits offered by this job

Medical Coverage

Dental Insurance

Vision Insurance

Short-Term Disability

Long-Term Disability

Life & AD&D Insurance

Critical Illness Insurance

Accident Insurance

Employee Assistance Program (EAP)

Job summary

Tailored Management seeks a Contract Intelligence Analyst to join the Compliance Intelligence Program. This role focuses on 314b request processing, SAR support, and intelligence referral triage and intake.

You will triage referrals, process 314b requests, and manage supporting documentation requests with strict adherence to program standards. You will perform open-source and internal research, assess exposure across Block platforms, route referrals to the correct queues, and maintain

Qualifications

• 2+ years' experience in EDD, transaction monitoring, compliance/AML, or intelligence analysis with a financial institution, law enforcement agency, or a payment-focused company.
• Direct experience with intelligence triage, case intake, or referral processing in a financial crimes or compliance environment.
• Experience processing 314b requests and/or fulfilling law enforcement documentation requests.
• Knowledge of BSA/AML regulations, risks, and typologies.
• Demonstrated ability to conduct exposure checks and account matching across multiple platforms and data sources.
• Proficiency with OSINT research and collections techniques.
• Strong operations mindset with the ability to manage time-sensitive directives and self-manage workflow.
• Excellent attention to detail and organizational skills for tracking high volumes of requests and referrals.
• Strong verbal and written communication skills.
• Comfort working within structured workflows and documenting decisions with clear rationale.

Responsibilities

• Serve as a central intake and triage point for referrals submitted via designated channels.
• Review incoming referrals against criteria and document rationale for triage decisions.
• Process external referrals from law enforcement and other agencies by logging, researching, and triaging leads.
• Conduct OSINT and internal checks to identify associations between activity and customer accounts.
• Route accepted referrals to investigation queues with proper tags and ownership.
• Maintain accurate records across intake trackers and assignment logs.
• Support SAR-related documentation and post-SAR outreach as needed.

Skills

EDD/AML experience

Intelligence triage

314(b) processing

BSA/AML knowledge

OSINT proficiency

Operations mindset

Attention to detail

Communication skills

Workflow management

Tools

SQL

Snowflake

Chainalysis

TRM

TLOxp

LexisNexis

Job description

Location: Title: Intelligence Analyst
Location: Remote US
Duration: 12 months
Pay: $40-45/hr on W2
Summary:

We are seeking a Contract Intelligence Analyst to join Block's Compliance Intelligence Program. This role is focused on three core operational areas: 314b request processing, SAR supporting documentation fulfillment, and intelligence referral triage and intake. In this role, you will serve as a central triage point for the Intelligence Program's internal and external referrals, process and respond to 314b requests, and manage law enforcement supporting documentation requests. You will conduct open source and internal research, assess exposure across Block platforms, route qualified referrals to the appropriate investigative queues, and ensure all activity is tracked and documented in accordance with program standards.

Responsibilities

Intelligence Triage & Intake

• Serve as a central intake and triage point for internal and external intelligence referrals submitted via designated channels (internal referral forms, shared inboxes, etc.)
• Review incoming internal referrals against established program criteria to determine acceptance or rejection, documenting rationale for all triage decisions
• Process external referrals from law enforcement, child safety organizations, and non-governmental agencies by logging, researching, and triaging incoming leads
• Conduct exposure and account matching across all *** product platforms using available identifiers (names, DOBs, SSNs, Cashtags, email addresses, phone numbers, IP addresses, BTC wallet information, etc.)
• Utilize open-source intelligence (OSINT) techniques and internal tools to identify and document associations between referred activity and *** customer accounts
• Determine and document triage outcomes (e.g., assignment created, no exposure, exposure but covered, exposure but no activity) and update tracking systems accordingly
• Route accepted referrals by creating investigation cases with appropriate tags (patterns, origins, products) and assigning to the correct investigative queues
• Process employee/contractor referrals with appropriate sensitivity handling and restricted queue routing
• Support post-SAR law enforcement outreach by collecting SAR-related metadata and escalating to team leads for formal dissemination
• Maintain accurate records across all intake trackers and assignment logs

314b Request Processing

• Receive, track, document, and triage all 314b requests from member institutions, ensuring timely and accurate responses
• Conduct open source and internal database checks on subjects related to 314b requests
• Maintain accurate records and reporting on all 314b request activity, turnaround times, and outcomes

SAR Supporting Documentation Fulfillment

• Monitor and act upon SAR supporting documentation requests from law enforcement
• Track and document each request and follow up with law enforcement for any additional inquiries
• Interact internal stakeholders to ensure full compliance with all applicable laws, regulations, and policies
• Escalate complex or sensitive matters to the appropriate internal teams as needed

Required Skills

• 2+ years' experience in EDD, transaction monitoring, compliance/AML, or intelligence analysis with a financial institution, law enforcement agency, or a payment-focused company
• Direct experience with intelligence triage, case intake, or referral processing in a financial crimes or compliance environment
• Experience processing 314b requests and/or fulfilling law enforcement documentation requests
• Knowledge of BSA/AML regulations, risks, and typologies
• Demonstrated ability to conduct exposure checks and account matching across multiple platforms and data sources
• Proficiency with open-source intelligence (OSINT) research and collections techniques
• A strong operations mindset with the ability to manage time-sensitive directives and self-manage workflow across competing priorities
• Excellent attention to detail and organizational skills for tracking high volumes of requests and referrals
• Strong verbal and written communication skills
• Comfort working within structured workflows and documenting decisions with clear rationale

Preferred

• Experience with SQL and/or Snowflake for conducting exposure and account research
• Familiarity with ***chain analytics tools (Chainalysis, TRM)
• Experience with TLOxp, Lexis Nexis or similar investigative databases
• Relevant industry certifications (CAMS, CFE, CFCS, CRCM)
• Prior experience working with FinCEN's 314(b) information-sharing program
• Experience handling sensitive employee/contractor investigations with appropriate discretion

At Tailored Management, we help people get jobs and take pride in their work, so we better take pride in ours too. Not every company has the opportunity to meaningfully and directly impact individuals in a way that makes their lives tangibly better. To better support our employees, we offer a wide variety of benefit options to support you. We offer:

• Medical Coverage – HDHP, PPO, and Surest plan options
• Minimum Essential Coverage (MEC)
• Dental Insurance
• Vision Insurance
• Short-Term Disability (STD)
• Long-Term Disability (LTD)
• Life & AD&D Insurance
• Critical Illness Insurance
• Accident Insurance
• Employee Assistance Program (EAP)

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