Intellectual Disability - Area Supervisor

Keystone Service Systems, Inc; Harrisburg (Dauphin County); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Paid time off

401K

Career advancement

Tuition reimbursement

Wellness programs

Job summary

Keystone Human Services is seeking a full-time Area Supervisor to oversee programs supporting adults with intellectual and developmental disabilities. The role partners with clinical teams, families, and leadership to deliver compliant services.

The position offers a $5,000 sign-on bonus and a $65,000 annual salary, with a competitive benefits package including medical, dental, vision, PTO, 401K, tuition reimbursement, and wellness programs.

Qualifications

• Education & experience requirements: High school diploma or equivalent with 6 years of relevant experience; Associate’s with 4 years; Bachelor’s with 2 years; Master’s with 1 year.
• Strong supervisory/management experience (minimum 2 years) and regulatory compliance awareness.
• Ability to learn and use web-based systems and documentation tools.

Responsibilities

• Provide day-to-day supervision and guidance to assigned program staff.
• Lead team meetings and ensure clear, consistent communication across teams.
• Participate in leadership and management meetings to drive program strategy.
• Support program development and problem-solving initiatives.
• Collaborate with clinical teams on individual support plans and treatment processes.
• Monitor program documentation to ensure regulatory and organizational compliance.
• Ensure high-quality care, safety, and well-being for individuals supported.
• Serve as Incident Management point person for assigned programs.
• Assist with budget development and monitor program expenses.
• Maintain program productivity and utilization standards.
• Support referral assessment and placement decisions.
• Maintain communication with families/guardians regarding care planning and updates.
• Represent the organization in community engagement and public speaking opportunities.
• Participate in county and service area planning activities.
• Ensure proper staffing levels and on-call coverage as needed.

Skills

Communication

Leadership

Budgeting

Regulatory compliance

Staff development

Education

High school diploma or equivalent

Associate’s degree

Bachelor’s degree

Master’s degree

Tools

Web-based documentation systems

Job description

Sign on Bonus Keystone Human Services is seeking a full time Area Supervisor to join our team in supporting adults with Intellectual and Developmental Disability. The Area Supervisor is responsible for the oversight and supervision of assigned programs, ensuring the successful achievement of financial, personnel, and programmatic goals. This role partners closely with clinical teams, families, and leadership to deliver effective and compliant services.

$5000 Sign-on bonus as eligible per incentive guidelines. Area Supervisors earn $65,000 per year and have access to a competitive benefits package.

Keystone Human Services values health, wellbeing, and professional growth.

• medical
• dental
• vision
• paid time off
• 401K
• career advancement
• tuition reimbursement
• wellness programs
• and more!

Key Responsibilities:

• Provide day-to-day supervision and guidance to assigned program staff
• Lead team meetings and ensure clear, consistent communication across teams
• Participate in leadership and management meetings to drive program strategy
• Support program development and problem-solving initiatives
• Collaborate with clinical teams on individual support plans and treatment processes
• Monitor program documentation to ensure compliance with regulatory and organizational standards
• Ensure high-quality care, safety, and well-being for individuals supported
• Serve as Incident Management point person for assigned programs
• Assist with budget development and monitor program expenses
• Maintain program productivity and utilization standards
• Support referral assessment and placement decisions
• Maintain strong communication with families/guardians regarding care planning and updates
• Represent the organization in community engagement and public speaking opportunities
• Participate in county and service area planning activities
• Ensure proper staffing levels and on-call coverage as needed

Qualifications:

• Education & Experience (One Required) High school diploma or equivalent and six years of relevant experience
• Associate’s degree and four years of relevant experience
• Bachelor’s degree and two years of relevant experience
• Master’s degree and one year of relevant experience

Additional Qualifications:

• Minimum 2 years of supervisory or management experience
• Experience with regulatory compliance preferred
• Strong communication, organizational, and leadership skills
• Ability to learn and utilize web-based systems and documentation tools
• Valid driver’s license and access to properly insured vehicle
• Successful completion of the pre-employment process, including clearances and verifications

Keystone Human Services prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on any category protected by applicable federal, state, or local law.

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Who we are:

Keystone Human Services works to create an environment where all people, regardless of ability, can grow, make choices and be valued and contributing members of the community.

What we do:

Keystone Human Services provides community-based services for children, adolescents, adults, and families in the areas of intellectual disabilities, autism, and mental health. In addition, we provide technical assistance to governments and other organizations to develop frameworks of support for people with disabilities. We also support educational efforts to promote community understanding and awareness of the value and importance of inclusion for all people in all aspects of society.

We offer services and supports in Pennsylvania, Connecticut, Delaware, and New Jersey in the United States, as well as parts of Eastern Europe and India.

Keystone Human Services works to make our website accessible.