Integrator/ General Manager

Kalamazoo Mechanical, Inc.; Kalamazoo (MI); Presencial; USD 130.000 - 180.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) with 3% guaranteed

Health savings account

Paid time off

Holiday pay

Descripción de la vacante

Kalamazoo Mechanical, Inc. in Kalamazoo, MI seeks an Integrator/General Manager to run day-to-day operations. This role aligns the Visionary's ideas with results, cohorts departments, and ensures targets are met while cultivating a strong culture of teamwork and accountability.

The Integrator will lead a multi-departmental team, drive productivity, profitability, and customer experience, and balance strategic vision with hands-on execution to grow the business responsibly.

Formación

• 10+ years of experience managing and leading teams.
• 3+ years of general management for HVAC, construction, or home services.
• Strong financial and operational acumen.
• Excellent communication, problem-solving, and accountability.
• Ability to balance strategic thinking with day-to-day execution.
• Proven track record of accountability and results.

Responsabilidades

• Lead the leadership team with weekly, quarterly, and annual cadences.
• Align departments, drive accountability, and hit targets and scorecards.
• Resolve cross-functional issues affecting multiple departments.
• Drive profitability by improving productivity and customer experience.
• Oversee HR, service, construction, finance, sales, facilities, IT, and operations.
• Coach and develop department leaders; staffing decisions.
• Develop processes and monitor budgets, revenue, gross margin, and cash flow.

Conocimientos

Leadership

Operations management

Strategic thinking

Communication

Accountability

Problem solving

Descripción del empleo

Kalamazoo Mechanical, Inc. is seeking a high caliber Integrator/General Manager to run the day-to-day operations of the business.

KMI is a respected, growing mechanical contractor known for quality workmanship, long term client relationships, and a strong commitment to investing in its people.

Position Summary

The Integrator is the company's operational leader, responsible for turning the Visionary's ideas into results. This role aligns departments, drives accountability, solves cross-functional issues, and ensures the company consistently achieves its goals.

The Integrator leads the day-to-day business so the Visionary can focus on strategy, growth, key relationships, and future opportunities.

Key Responsibilities

Lead the leadership team. Weekly, quarterly, annual team meeting cadence.

Ensure accountability for personal goals, company goals, and scorecards.

Resolve issues that impact multiple departments.

Drives a culture around our core values of Team, Credibility, Honesty, Passion, Fun, Safety.

Operational Leadership

Oversee the departmental directors. Such as service, construction, finance, sales, facilities, IT, and HR.

Directly lead and manage HR department.

Step in and directly manage departments that have gaps or holes.

Ensure processes are followed consistently and efficiently. Develop new processes as needed.

Improve productivity, customer experience, and profitability.

Manage results against budget and financial targets.

Monitor revenue, gross margin, net profit, cash flow, and labor efficiency.

Drive operational decisions that improve profitability.

Team Development

Coach and develop department leaders. Provide and implement trainings.

Ensure the right people are in the right seats. Includes all staffing decisions.

Build leadership capacity and succession plans.

Qualifications

10+ years experience managing, leading, reviewing subordinates.

3+ years of general management experience for an HVAC, construction or home services, company. Includes leading a leadership team.

Strong financial and operational acumen.

Excellent communication, problem-solving, and accountability skills.

Executes consistently and follows through.

Holds people accountable with clarity and respect.

Organized, decisive, and results-driven.

Comfortable managing conflict and solving issues.

Able to balance strategic thinking with day-to-day execution.

Specific to KMI

The following is some information about our visionary, the right integrator will need to align and complement his skills/weaknesses. Our visionary acted as the integrator for many years and has a solid understanding of what the role will take. To grow the business and fulfil his personal goals/desires he will transition into the visionary role after the integrator is on-board.

Visionary areas of strength, expertise, interest

HVAC estimating, sales, and customer relations

HVAC project management

General business operations

Interviewing/recruiting

Leadership growth, culture, and team building

Organization and planning

Driven, results oriented, disciplined, second-generation owner

Visionary areas of weakness, neglect, or lack of interest:

Financial analysis, software, and processes

HVAC Service department operations, software, processes

Overall team member accountability

Marketing

Training

Long term investment planning and analysis

Benefits and Compensation

• 401(k) and retirement plan (3% guarantee, 7% profit sharing)
• Health savings account (HSA)
• Paid time off and holiday pay

Job Type: Full time

Kalamazoo Mechanical, Inc. is an equal opportunity employer.

Our next generation vision preserves the core of our success—born of work ethic, skill, expertise, and craftsmanship; it also embraces new levels of professionalism, teamwork, communication, safety, equity, diversity, and inclusion. KMI is an equal opportunity employer. All applicants will be considered for employment free of discrimination of any kind: race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, veteran or disability status, genetics, protected veteran status, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.