Integration Technician

DecisionPoint Technologies, Inc.; Greensboro (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with Company Match

Health Savings Account (HAS) and FSA

Job summary

DecisionPoint Technologies, Inc. is seeking an Integration Technician to prepare, configure, test, and stage hardware and software for deployment.

You will ensure systems meet customer specs and are ready for delivery, working closely with Mobility Engineers and Project Managers. The ideal candidate has strong technical skills, attention to detail, troubleshooting ability, and thrives in a fast-paced environment supporting customers across retail, transportation & logistics, manufacturing, and

Qualifications

• Proficient computer skills and ability to manage multiple tasks.
• Experience with device integration and configuration software is preferred.
• High attention to detail and commitment to quality in staging.
• Ability to troubleshoot hardware, software, and network issues.
• Strong communication and collaboration with project teams.

Responsibilities

• Install, modify, configure, and perform minor repairs on mobility, POS, network, and other computer hardware and software systems.
• Assist with order fulfillment, including picking, staging, shipping, and validating orders.
• Perform network configuration, device setup, and quality assurance testing to ensure equipment functions as expected.
• Collaborate with Mobility Engineers and Project Managers to ensure timely delivery of staged equipment.
• Identify opportunities for process improvement and contribute to efficiency and accuracy of staging.
• Assist with the general organization and upkeep of the facility.
• Perform other duties as assigned by management.

Skills

Microsoft Office

StageNow

Troubleshooting

Attention to detail

Communication

Education

High school diploma

Two-year technical college or technical training

Tools

StageNow

Job description

Description

Empower. Innovate. Make an Impact

At DecisionPoint Technologies, we help organizations perform at their best in the moments that matter by connecting people, data, and technology to enable faster, smarter decisions. We are a leading provider of enterprise mobility, barcoding, data capture, managed services, and operational technology solutions that help customers improve productivity, resiliency, and operational excellence.

Our employees play a critical role in helping some of North America's most recognizable organizations maximize their technology investments, streamline operations, and create exceptional experiences for both employees and customers.

Whether you're supporting customers, developing solutions, managing projects, delivering services, or driving innovation, you'll have the opportunity to make a meaningful impact for leading organizations across retail, transportation & logistics, manufacturing, and healthcare.

The Integration Technician is responsible for preparing, configuring, testing, and staging hardware and software for deployment. This role ensures systems and equipment meet customer specifications and are properly prepared for delivery. The ideal candidate has strong technical skills, attention to detail, troubleshooting ability, and the ability to work effectively in a fast-paced environment.

Benefits

DecisionPoint Technologies offers a competitive compensation and benefits package designed to support your success both professionally and personally. Eligible employees may participate in:

• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Health Savings Account (HAS) and Flexible Spending (FSA) options
• Paid Time Off
• Company-Paid Holidays
• Company-Paid Short-Term and Long-Term Disability
• Company-Paid Life Insurance
• Employee Assistance Program (EAP)
• Professional Development Opportunities
• Monthly Technology Benefit

What You'll Do

• Install, modify, configure, and perform minor repairs on mobility, POS, network, and other computer hardware and software systems.
• Assist with order fulfillment, including picking, staging, shipping, and validating orders.
• Perform network configuration, device setup, and quality assurance testing to ensure equipment and components function as expected.
• Work closely with Mobility Engineers and Project Managers to ensure the timely and accurate delivery of staged equipment.
• Identify opportunities for process improvement and contribute to increasing the efficiency and accuracy of the staging process.
• Assist with the general organization and upkeep of the facility.
• Perform other duties as assigned by management.

Requirements

What You Bring

• Proficient computer skills, including Microsoft Office Suite.
• Experience with device integration and configuration software, such as StageNow, preferred.
• Strong work ethic with the ability to prioritize and manage multiple tasks.
• Ability to troubleshoot technical, hardware, software, and network issues.
• High school diploma required; two-year technical college or technical training preferred.
• Strong attention to detail and commitment to accuracy and quality.
• Ability to communicate effectively and work collaboratively with project coordinators, managers, and team members.
• Ability to work effectively under normal work-related stress and in a fast-paced environment.

Preferred Skills

• Excellent problem-solving and analytical abilities.
• Strong verbal and written communication skills.
• Capacity to work independently and as part of a multidisciplinary team.
• Adaptability to shifting priorities and fast-paced project environments.
• Attention to detail and a commitment to high-quality workmanship.

Environment and Normal Working Conditions

We currently have the following schedules available:

• 1 Position = M-F; 8:00 am - 5:00 pm
• 5 Positions = M-F; 2:00 pm - 11:00 pm

Position may require work to be performed outside of normal business hours based on Company operations.

Physical Requirements

The position requires the physical ability to work in a warehouse environment, including prolonged standing, walking, sitting, reaching, bending, stooping, crouching, kneeling, and twisting. The employee must be able to frequently use hands and fingers for computer operation, hardware installation, device setup, testing, cable connections, and packaging.

The employee must be able to lift and carry up to 50 pounds without assistance and safely push, pull, and move equipment and materials as required for staging, order fulfillment, shipping, and facility organization. The position also requires sufficient vision, hearing, and communication skills to inspect equipment, perform quality testing, read labels and screens, and communicate with coworkers.

Join Our Team

Great Work Starts with Great People. Join DecisionPoint Technologies and help shape the future of enterprise technology. DecisionPoint Technologies is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees.