Integration Specialist

Abrigo; United States; Remote; USD 62,000 - 73,000; Full time

Job summary

A leading company in the financial technology sector seeks an Integration Specialist to manage data sync projects for clients. This role involves significant customer interaction, project management, and a robust understanding of data systems, offering competitive pay and benefits. The position allows for remote work, fostering a collaborative and dynamic environment.

Benefits

Medical insurance

Vision insurance

401(k) plan with company match

Flexible PTO

Paid maternity leave

Tuition assistance

Qualifications

• Experience with banking software encouraged.
• Strong written and verbal communication skills.
• Ability to work independently and collaboratively.

Responsibilities

• Lead financial institution customers through data integration projects.
• Create project plans including steps to spec and build data extracts.
• Troubleshoot client configuration issues.

Skills

Analytical Skills

Creative Problem Solving

Customer Service

Project Management

Communication

Education

Bachelor’s Degree or equivalent experience

Tools

Microsoft Excel

SQL

APIs

Job description

This range is provided by Abrigo. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$62,000.00/yr - $73,000.00/yr

Additional compensation types

Annual Bonus

Direct message the job poster from Abrigo

Manager, Talent Acquisition at Abrigo with expertise in diversity and talent analytics.

We provide technology that financial institutions use to manage risk and drive growth. Our solutions automate key processes – from anti-money laundering to fraud detection to CECL readiness to digital lending – empowering our customers by addressing their Enterprise Risk Management needs.

Individuals in this role will be responsible for customizing, building, and maintaining the data sync from financial institution clients’ data systems into our software solutions. Many data integration projects are a vital component of a larger implementation effort. The Integration Specialist will work with users of our software to create a project plan including steps to spec and build data extracts, gather requirements on necessary data, install file transfer programs and ensure accurate and ongoing automated sync of information between bank’s core and our software. This position will be located at our office in Raleigh, NC, Austin, TX, or remote.

What You’ll Do:

• Act as primary point-of-contact and lead financial institution customers through data integration projects of various size and scope.
• You are an “A” player who thrives on creative problem-solving and building meaningful client relationships
• Balance and organize priorities and responsibilities tied to concurrent projects as well as supporting existing clients
• Collaborate with customers and colleagues to understand business needs and translate into preferences for data processing configuration
• Establish expertise in proprietary integration technology and processes. Develop industry and front-end product knowledge
• Coordinate and conduct user testing sessions as well as training sessions on self-service technology
• Own file/document transfer processes from installation through support
• Troubleshoot existing client configuration and contribute to general customer support
• Work hand-in-hand with integration product team to test and maintain existing tools as well as identify new functionalities
• Coordinate the API implementation with other related teams
• Create documentation and project plans from scratch for new initiatives
• Occasional travel required for team events to support engagement, relationship-building, and key decision-making

What You’ll Need:

• Exceptional research, analytical, and creative problem-solving skills
• Experience with banking software, such as the Core, Cold Storage, and Document Preparation, is strongly encouraged
• Demonstrated superior project management and customer service skills
• Strong written and verbal communication skills
• Experience with Microsoft Excel, SQL, APIs, and database systems
• Ability to work both independently and collaboratively
• Bachelor’s Degree or equivalent years of experience
• Occasional travel required for team events to support engagement, relationship-building, and key decision-making.

What You’ll Get:

• Market competitive total rewards package
• To be part of the Heart & SOUL of a winning company with an inspiring mission
• The opportunity to Make Big Things Happen
• Competitive salary along with full health benefits with an HSA option
• Flexible PTO and bank holidays
• 401(k) plan and company match

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, age, genetic trait, sexual orientation, national origin, disability status, or any other characteristic protected by law. Abrigo is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [e-mail] with the subject line accommodation.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service, Information Technology, and Project Management

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Student loan assistance

Disability insurance

Tuition assistance

Paid paternity leave

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