Integration Manager – Middle

Softswiss; Town of Poland (NY); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Private health insurance

Sports benefits

Free English lessons (online)

Local language courses

Paid time off

Maternity leave support

Referral program rewards

Upskilling, workshops, and conferences

Job summary

SOFTSWISS is expanding its team and seeks an Integration Manager to ensure stable, efficient integrations between clients and internal platforms. You will analyze requirements, configure environments, monitor API traffic, and translate business needs into robust technical solutions with a focus on reliability and performance.

Working with clients and the development team, you will troubleshoot issues, prevent disruptions, and continuously improve the integration process while upholding our

Qualifications

• Strong knowledge of network technologies and how the Internet works.
• Good understanding of API communication, logging, error monitoring, reading log files.
• SQL basics.
• Strong debugging, analytical, and problem-solving skills.
• Ability to work independently and in a team.

Responsibilities

• Configuration and maintenance of integration environment
• Analysis of clients’ requirements and API integration consulting
• Troubleshooting and system monitoring and analysis
• Preventing issues and improving reliability and performance
• Communicating vendor requirements to the development team

Skills

Networking basics

API communication

SQL basics

Debugging

Analytical thinking

Teamwork

Independent work

Job description

SOFTSWISS continues to expand the team and is looking for an Integration Manager. We need a true, experienced, and accomplished professional who shares our culture and values.

About Product:

SOFTSWISS Game Aggregator
A fast and cost-effective solution that allows you to integrate and manage casino gaming content easily

You will play a key role in ensuring the stability, reliability, and efficiency of system integrations that connect our clients’ environments with internal platforms. By analyzing requirements, configuring integration environments, and monitoring API communication, you will help maintain seamless data exchange and high system performance.

Your technical expertise and analytical mindset will be essential for identifying and resolving issues, preventing potential disruptions, and continuously improving the integration process. Working closely with both clients and the development team, you will translate business needs into technical solutions, supporting the company’s commitment to reliability, performance, and client satisfaction.

Key responsibilities:

• Configuration and maintaining of integration environment
• Analysis of clients’ requirements and API integration consulting
• Troubleshooting and system monitoring and analysis
• Preventing issues, providing reliability and improving performance
• Communicating vendor requirements to the development team

Required Experience:

• Strong knowledge of network technologies, concepts and generally how the modern Internet works
• Good understanding of API communication, experience with logging, error monitoring systems, and ability to reading log files or error traces
• Knowing of SQL basics
• Good debugging, analytical, problem-solving skills
• Ability to work both independently and in a team

Nice to have:

• Previous experience as a technical account manager, manual QA, or technical support specialist of field-specific education
• Intermediate or Upper-Intermediate Russian

Main Advantages

• Private health insurance
• Sports benefits
• Free English lessons (online)
• Local language courses
• Paid time off
• Maternity leave support
• Referral program rewards
• Upskilling, internal workshops, and participation in professional conferences and corporate events