Site Reliability Engineer – Senior

Softswiss; Northern (KY); Hybrid; USD 95,000 - 140,000; Full time

Benefits offered by this job

Private health insurance

Sports benefits

Free English lessons (online)

Local language courses

Paid time off

Maternity leave support

Referral program rewards

Job summary

SOFTSWISS is seeking an experienced Site Reliability Engineer for the Sportsbook team to join a high-load, production-critical platform. The role combines backend engineering with operational responsibility, focusing on debugging real issues and stabilizing systems rather than feature work.

You will work with Kubernetes, PostgreSQL, Redis, and observability tools to improve reliability, while collaborating with developers, QA and DevOps to resolve incidents and drive incidents to resolution.

Qualifications

• Solid experience with Go in production
• Strong debugging across services and data layers
• Experience with PostgreSQL and query tuning
• Hands-on Kubernetes experience
• Familiarity with observability tools Grafana, ELK
• Experience with Redis caching
• Kafka and RabbitMQ experience
• Understanding distributed systems under load

Responsibilities

• Investigate and resolve production issues across services and integrations
• Work directly with Kubernetes environments: deployments, configs, scaling
• Improve observability with metrics, logging, tracing (Grafana, ELK)
• Support integrations between Sportsbook services and external platforms
• Write internal tooling and automation in Go
• Collaborate with developers, QA, and DevOps to resolve incidents

Skills

Go

Debugging

Incident response

Distributed systems knowledge

Production operations

Tools

Kubernetes

PostgreSQL

Redis

Kafka

RabbitMQ

Grafana

ELK

Kibana

Job description

Counting down to Tech Race Summit in Warsaw.

SOFTSWISS is looking for an experienced Site Reliability Engineer to join our Sportsbook team and work on a high-load, production-critical platform.

About Product:

SOFTSWISS Sportsbook

Sportsbook is a software platform designed for launching and managing a successful online sports betting business. The Sportsbook team’s goal is to develop truly innovative software that will make the process of creating and running a bookmaker website faster and easier for our clients. We are searching for driven individuals who are passionate about what they do and are ready to work on engaging tasks and exciting projects together.

Purpose of the role:

You will work on a high-load platform in a production-focused role that combines backend engineering and operational responsibility. The work is hands-on: debugging real issues, stabilizing systems and improving reliability rather than building features in isolation.

Key responsibilities:

• Investigate and resolve production issues across multiple services and integrations
• Work directly with Kubernetes environments: deployments, configs, scaling, troubleshooting
• Improve observability: metrics, logging, tracing (Grafana, ELK stack)
• Support and maintain integrations between Sportsbook services and external client platforms
• Set up and configure new projects/environments (mainly Sportsbook-related)
• Write internal tooling and automation in Go to reduce manual work and operational overhead
• Work with messaging systems (Kafka, RabbitMQ) and diagnose related issues
• Collaborate with developers, QA, and DevOps to resolve incidents and improve system stability

Required Experience:

• Solid experience with Go (comfortable reading and writing production code)
• Strong debugging skills: ability to trace issues across services, logs, and data layers
• Experience working with PostgreSQL (query analysis, indexing, performance tuning)
• Hands-on experience with Kubernetes (kubectl, deployments, configs, troubleshooting)
• Familiarity with observability tools (Grafana, Kibana/ELK, logs/metrics/tracing)
• Experience with Redis (caching patterns, debugging)
• Experience with Kafka and/or RabbitMQ (consumer behavior, lag, retries, failures)
• Understanding of how distributed systems behave under load (timeouts, retries, race conditions)
• Comfortable working with production systems and handling incidents
• Ability to work independently: take an issue, investigate, and drive it to resolution

Nice to have:

• Experience with high-load or real-time systems
• Experience with Sportsbook or betting platforms
• Experience building internal tools or automation for engineering teams

Main Advantages

• Private health insurance
• Sports benefits
• Free English lessons (online)
• Local language courses
• Paid time off
• Maternity leave support
• Referral program rewards
• Upskilling, internal workshops, and participation in professional conferences and corporate events

SOFTSWISS recruitment communication is conducted only through official company channels. We never ask candidates to make payments, purchase equipment, share financial details, or transfer money as part of the hiring process. If you receive a suspicious message using the SOFTSWISS name, please verify it via [emailprotected]