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Insight Global is seeking an experienced Solutions/Integrations Engineer to serve as the technical contact for external partners. You will lead discovery, define data flows, and translate needs into concrete engineering requirements.
The role requires deep REST API expertise, strong SQL skills, and the ability to coordinate across Product, Engineering, Underwriting, and Operations. You will validate integrations with testing and data verification before production and help build reusable
Serve as the primary technical contact for external partners throughout integrationsLead technical discovery to understand customer systems, workflows, data, constraints, scope, risks, and sequencingCommunicate integration requirements and tradeoffs to business stakeholders while going deep technically with engineering teamsWork with REST APIs, payloads, data mapping, authentication, and error handlingDesign integration solutions based on each partner's technical maturityInvestigate system behavior through API calls, SQL/database queries, logs, and code reviewsTranslate partner needs into engineering-ready requirements, user stories, acceptance criteria, data flows, and specificationsUse AI tools to accelerate specifications, diagrams, documentation, and integration guidesManage integration plans, blockers, statuses, and next stepsCoordinate across Product, Engineering, Underwriting, and Operations without direct authorityValidate integrations through testing and data verification before productionSupport partner launches and stabilizationBuild reusable integration knowledge and documentation for both engineers and AI agentsIdentify recurring integration issues and recommend API, documentation, and onboarding improvements
5+ years in solutions engineering, integration engineering, technical implementation, solutions architecture, technical product ownership, or similar workDirect experience working with external customers or partnersProven experience owning third-party integrations from discovery through productionStrong REST API knowledgeAuthentication methods and integration patternsJSON, XML, and flat-file data formatsStrong SQL skills for investigation, troubleshooting, and validationWorking software-development knowledge with the ability to read application code and assess technical feasibilityStrong technical and business communication skills, including communicating with executives, operations teams, and engineersExperience writing technical requirements, specifications, and customer-facing documentationExperience with AI-assisted tools such as Claude or comparable agentic platformsAbility to independently manage multiple concurrent customer integrationsAbility to drive results through influence without direct authorityStrong troubleshooting skills and ability to navigate ambiguityBachelor’s in Computer Science, Software Engineering, Information Systems, related technical field, or equivalent hands‑on software development experienceClaims, lending, underwriting, healthcare billing, or legal-tech experienceX12 837/835HL7 or FHIRPostmanSwagger/OpenAPIMicrosoft SQL ServerC# / .NETEntity FrameworkReact or AngularAnthropic API / Claude model familyMCP (Model Context Protocol)Claude Code or comparable agentic development toolsGit and BitbucketJira and ConfluenceDraw.io, Lucidchart, or similar diagramming tool
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.