Integrated Public Safety Dispatcher

National Public Safety Careers; Amherst (MA); On-site; USD 42,000 - 56,000; Full time

Job summary

National Public Safety Careers is seeking Police/Fire/EMS Dispatchers for Amherst Town, MA. These roles coordinate emergency responses across law enforcement, fire services, and emergency medical services in a combined communications environment, processing calls and managing radio assignments.

Typical duties include verifying incident details, prioritizing calls, dispatching units, monitoring radio traffic, and maintaining incident records.

Qualifications

• A high school diploma or recognized equivalent is commonly required. Some agencies provide cross-training, while others require experience in one or more dispatch disciplines before appointment.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance
• Verify locations, incident details, and immediate hazards
• Prioritize and route calls according to procedures
• Dispatch units according to approved response plans
• Coordinate incidents requiring more than one emergency service
• Monitor radio traffic and unit availability
• Provide caller instructions when trained and authorized
• Maintain incident records and support interagency communications

Education

High School Diploma or GED

Job description

National Public Safety Careers is seeking Police/Fire/EMS Dispatchers for Amherst Town, MA. These roles coordinate emergency responses across law enforcement, fire services, and emergency medical services in a combined communications environment, processing calls and managing radio assignments.

Typical duties include verifying incident details, prioritizing calls, dispatching units, monitoring radio traffic, and maintaining incident records.