Integrated Health Home (IHH) Nurse Care Manager

First Resources Corporation; Mount Pleasant (IA); On-site; USD 60,000 - 75,000; Full time

Job summary

A leading healthcare provider in Mount Pleasant is seeking a compassionate Integrated Health Home Nurse Care Manager. This role focuses on care coordination for adults with mental illness, promoting wellness and recovery through personalized support and community resource linkage. Join a supportive team that values professional growth and collaboration, making a significant impact on the lives of others.

Qualifications

• At least 3 years of experience in mental health services or 1 year with a BSN.
• Completion of CPR/First Aid Certification within 30 days.

Responsibilities

• Provide care coordination and support for adults with mental illness.
• Monitor and advocate for member rights and healthcare goals.
• Conduct functional assessments and manage caseload effectively.

Skills

Communication

Motivational Interviewing

Advocacy

Education

Registered Nurse (RN)

Bachelor of Science in Nursing (BSN)

Job description

Location: Mt. Pleasant, Iowa

Job Summary: We are seeking a dedicated and compassionate Integrated Health Home (IHH) Nurse Care Manager to join our team. This role is pivotal in promoting wellness, resiliency, and recovery by providing strength-based, person-centered care coordination services to adults living with mental illness. If you are passionate about making a difference in the lives of others and have the required qualifications, we encourage you to apply.

Key Responsibilities:

• Care Coordination:

  • Communicate with members and authorized persons in a culturally appropriate manner.
  • Conduct initial contact for referrals and IHH intakes.
  • Track caseload completion and funding, reporting to the IHH Supervisor as scheduled.
  • Promote wellness through smoking cessation, substance use prevention, nutritional counseling, and physical activity.

• Member Support:

  • Identify and close gaps in care/services/resources.
  • Prevent and manage chronic conditions using evidence-based practices.
  • Provide linkage and support for community resources, insurance assistance, waiver services, peer advocacy groups, and more.
  • Utilize motivational interviewing techniques.
  • Offer comprehensive transitional care and education on preventing unnecessary emergency room use.
  • Assist with transportation and housing resources.
  • Monitor and advocate for member rights.
  • Schedule and track appointments, conduct screenings, and encourage member engagement in goal development.

• Caseload Management:

  • Complete assigned contacts and outreach activities.
  • Provide at least one IHH Core Service per month to caseload members.
  • Document services within two business days.
  • Ensure continuous funding and eligibility for IHH services.
  • Conduct functional assessments and social histories.
  • Organize and administer joint treatment planning.
  • Monitor and adjust service plans as needed.
  • Conduct claims-based monitoring and identify gaps in care.
  • Coordinate access to services, supports, and resources.
  • Monitor hospitalizations, ER visits, and follow-up appointments.
  • Support members in achieving healthcare goals.

• Team Collaboration:

  • Attend and engage in QA, QI, huddles, staff meetings, and trainings.
  • Follow the FRC IHH Manual to ensure standards are met.
  • Partner with the IHH Nurse Care Manager and Peer Support Specialist.
  • Participate in the on-call rotation for member consultation.

Qualifications:

• Registered Nurse (RN) with an Iowa license and at least three years of experience in mental health services, or a Bachelor of Science in Nursing (BSN) with an Iowa license and at least one year of experience.
• Valid driver's license and personal auto insurance.
• Willingness to use personal vehicle for work-related events and transport members.
• Ability to travel at least 30% of the time.
• Basic computer skills.
• Ability to lift a minimum of 40 pounds.
• Completion of new hire orientation and required trainings.
• Obtain and maintain CPR/First Aid Certification within 30 days of employment.

Why Join Us? This role offers the opportunity to make a significant impact on the lives of individuals living with mental illness. You will work in a supportive environment that values professional growth and collaboration. If you are committed to providing high-quality care and support, we would love to hear from you.

As part of the job requirements applicants must have satisfactory results on a background check.