Integrated Care Management Manager

Indiana University Health; Bloomington (IN); On-site; USD 95,000 - 125,000; Full time

Job summary

Indiana University Health is seeking an Integrated Care Management Manager to lead case management and social services initiatives, directing a large team and shaping programs to improve patient outcomes. The role emphasizes leadership, collaboration with clinical staff, and the efficient transition of patients across care settings.

The manager will ensure appropriate utilization of resources, drive quality improvement, and align policy with regulatory guidelines while engaging patients and

Qualifications

• Requires a Bachelor’s Degree in Nursing with a Master’s Degree in Nursing preferred, or a Master’s Degree in Social Work.
• Active RN license in Indiana or an active NLC RN license, or a Licensed Social Worker (LCSW) preferred; LCSW must be obtained within 2 years of hire.
• Case Management certification preferred.
• Requires 5–7 years of relevant experience and strong leadership in patient care transitions.
• Strong knowledge of Case Management principles and standard practices.
• Knowledge of community resources and regulatory guidelines (state and national).

Responsibilities

• Provides direction and leadership in case management and/or social services to ensure effective care for patients.
• Evaluates and coordinates the area's services and the needs of the patients and the community served.
• Promotes effective utilization of hospital resources.
• Ensures processes support appropriate reimbursement for services rendered.
• Assists with program direction and policy development, as well as quality improvement initiatives.
• Collaborates with the multidisciplinary team to ensure efficient integration of services for the patient.
• Responsible for safe, efficient and effective care transitions, and ensures the patient and family are engaged in the plan of care.
• Collaborates with the multidisciplinary team in order to ensure efficient and purposeful integration of services for the patient.

Skills

Leadership

Clinical assessment

Care transitions

Strategic planning

Education

Bachelor’s Degree in Nursing with a Master’s Degree in Nursing preferred

Master’s Degree in Social Work preferred

Job description

Integrated Care Management Manager

Our leaders shape strategic initiatives, develop passionate teams, and work to improve health outcomes. They advance our mission and exemplify excellence, compassion, teamwork and purpose in all that they do

Overview

Our leaders shape strategic initiatives, develop passionate teams, and work to improve health outcomes. They advance our mission and exemplify excellence, compassion, teamwork and purpose in all that they do. Indiana University Health is seeking individuals who embody these values to join our Case Management leadership team in the role of Integrated Care Management Manager.

Provides direction and leadership in case management and/or social services to ensure effective care for patients. Evaluates and coordinates the area's services and the needs of the patients and the community served. Promotes effective utilization of hospital resources. Ensures processes support appropriate reimbursement for services rendered. Assists with program direction and policy development, as well as quality improvement initiatives. Collaborates with the multidisciplinary team in order to ensure efficient and purposeful integration of services for the patient. Responsible for safe, efficient and effective care transitions, and ensures the patient and family are engaged in the plan of care. Collaborates with the multidisciplinary team in order to ensure efficient and purposeful integration of services for the patient.

Key Relationships

Reports to: Integrated Care Management Director

Direct Reports: 45

Key Relationships: Nursing, Hospitalists, Post-Acutre Care Providers

Candidate Qualifications

• Requires a Bachelor’s Degree in Nursing with a Master’s Degree in Nursing preferred, or requires a Master's Degree in Social Work, for all incumbents newly hired or promoted into the position after September 15th, 2025. Incumbents hired prior to this date require a Bachelor’s Degree in Nursing with a Master’s Degree in Nursing preferred, or require a Bachelor’s Degree in Social Work with a Master’s Degree in Social Work preferred.
• Requires an active Registered Nurse (RN) license in the state of Indiana or an active Nurse Licensure Compact (NLC) RN license, or requires a Licensed Social Worker, LCSW preferred. If Licensed Social Worker, LCSW must be obtained within 2 years of hire into the position.
• Certification in Case Management preferred.
• Requires strong clinical assessment; planning; and goal development skills.
• Requires knowledge of Case Management principles and standard practices.
• Requires knowledge of community resources and appropriate venues for care delivery.
• Requires knowledge of state and national regulatory agency guidelines.
• 5-7 years of relevant experience required.
• Requires a strong clinical background with relevant leadership experience supporting patient care transitions.

Indiana University Health is unlike any other healthcare system and we're looking for team members who share the things that matter most to us. IU Health leaders play a crucial role in advancing the mission of our organization and inspiring teams to make a meaningful difference in the lives of patients. As one of Indiana’s largest employers and the most comprehensive medical system in the state, our vision to lead the transformation of healthcare through quality, innovation and education, and make Indiana one of the nation’s healthiest states.

IU Health is the largest health system in Indiana with nearly 40,000 team members, 16 hospitals and $8.64 billion in operating revenue. The system’s programs in cancer, cardiovascular, neuroscience, orthopedics, pediatrics and transplants have received national recognition for quality patient care. IU Health, in partnership with the Indiana University School of Medicine, bring together highly skilled physicians, researchers, and educators into close collaboration to provide world-class care for children and adults and improve the health of patients and communities across Indiana.

Indiana University Health is dedicated to a fair hiring process and is committed to equal opportunity and nondiscrimination for all individuals, regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, gender identity, expression, sexual orientation, or veteran status.

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.