Integrated Care Management Manager

IU Health; Bloomington (IN); On-site; USD 95,000 - 135,000; Full time

Job summary

IU Health is seeking an Integrated Care Management Manager to lead case management and social services, ensuring high-quality patient care and efficient transitions. You will coordinate services, promote appropriate resource use, and support policy development and quality initiatives within a multidisciplinary team.

Ideal candidates bring 5–7 years of leadership experience, RN license in Indiana or NLC, or an LCSW, with strong knowledge of case management principles and community resources.

Qualifications

• Requires RN license in Indiana or NLC RN license
• LSW must obtain within 2 years of hire
• Certification in Case Management preferred
• 5–7 years of relevant experience
• Strong clinical assessment, planning, and goal development skills
• Knowledge of Case Management principles and standard practices
• Knowledge of community resources and appropriate venues for care delivery
• Knowledge of state and national regulatory guidelines

Responsibilities

• Provide direction and leadership in case management and social services.
• Evaluate and coordinate services to ensure effective patient care.
• Promote efficient use of hospital resources and appropriate reimbursement processes.
• Assist with program direction, policy development, and quality improvement initiatives.
• Collaborate with the multidisciplinary team to integrate services and ensure safe care transitions.
• Engage patients and families in the plan of care.

Skills

Clinical assessment

Care coordination

Leadership

Case management knowledge

Regulatory knowledge

Education

Bachelor's in Nursing with MSN

MSW (Master's in Social Work)

Job description

Overview

Integrated Care Management Manager

Our leaders shape strategic initiatives, develop passionate teams, and work to improve health outcomes.They advance our mission and exemplify excellence, compassion, teamwork and purpose in all that they do.

Provides direction and leadership in case management and/or social services to ensure effective care for patients. Evaluates and coordinates the area's services and the needs of the patients and the community served. Promotes effective utilization of hospital resources. Ensures processes support appropriate reimbursement for services rendered. Assists with program direction and policy development, as well as quality improvement initiatives. Collaborates with the multidisciplinary team in order to ensure efficient and purposeful integration of services for the patient. Responsible for safe, efficient and effective care transitions, and ensures the patient and family are engaged in the plan of care. Collaborates with the multidisciplinary team in order to ensure efficient and purposeful integration of services for the patient.

Key Relationships

Reports to: Integrated Care Management Director

Direct Reports: 45

Key Relationships: Nursing, Hospitalists, Post-Acutre Care Providers

Candidate Qualifications

Candidates for the position will be evaluated according to the following criteria and competencies.

• Requires a Bachelor’s Degree in Nursing with a Master’s Degree in Nursing preferred, or requires a Master's Degree in Social Work, for all incumbents newly hired or promoted into the position after September 15th, 2025. Incumbents hired prior to this date require a Bachelor’s Degree in Nursing with a Master’s Degree in Nursing preferred, or require a Bachelor’s Degree in Social Work with a Master’s Degree in Social Work preferred.
• Requires an active Registered Nurse (RN) license in the state of Indiana or an active Nurse Licensure Compact (NLC) RN license,or requires a Licensed Social Worker, LCSW preferred. If Licensed Social Worker, LCSW must be obtained within 2 years of hire into the position.
• Certification in Case Management preferred.
• Requires strong clinical assessment; planning; and goal development skills.
• Requires knowledge of Case Management principles and standard practices.
• Requires knowledge of community resources and appropriate venues for care delivery.
• Requires knowledge of state and national regulatory agency guidelines.
• 5-7 years of relevant experience required.
• Requires a strong clinical background with relevant leadership experience supporting patient care transitions.

Indiana University Health isunlike any other healthcare system and we're looking for team members who share the things that matter most to us. IU Health leaders play a crucial role in advancing the mission of our organization and inspiring teams to make a meaningful difference in the lives of patients. As one of Indiana’s largest employers and the most comprehensive medical system in the state, our vision is to lead the transformation of healthcare through quality, innovation and education, and make Indiana oneof the nation’s healthiest states.

IU Health is the largest health system in Indiana with nearly 40,000 team members, 16 hospitals and $8.64 billion in operating revenue. The system’s programs in cancer, cardiovascular, neuroscience, orthopedics, pediatrics and transplants have received national recognition for quality patient care. IU Health, in partnership with the Indiana University School of Medicine, bring together highly skilled physicians, researchers, and educators into close collaboration to provide world-class care for children and adults and improve the health of patients and communities across Indiana.

Indiana University Health is dedicated to a fair hiring process and is committed to equal opportunity and nondiscrimination for all individuals, regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, gender identity, expression, sexual orientation, or veteran status.