Integrated Care & Housing Navigator

sus.com; New York (NY); Hybrid; USD 41,000 - 46,000; Full time

Job summary

S:US is seeking a Community Coordinator in New York to help clients access housing, wellness, and mental health services. You will coordinate telehealth visits, support transitions to housing, and work with the ACT Team to plan and monitor care plans.

Responsibilities include coordinating appointments, assisting with HRA applications, and arranging transportation. The role emphasizes confidentiality, collaboration, and strong communication as part of an interdisciplinary team.

Qualifications

• HS Diploma/GED and/or Peer Certification required; Bachelor's Degree in related field preferred.
• Experience in the Mental Health service field preferred.
• Strong collaborative, organizational and time management skills.
• Demonstrates a person-centered values-based approach to services.
• Excellent written and verbal communication; client-facing skills.

Responsibilities

• Facilitates telehealth video calls for team providers on a monthly and/or quarterly basis.
• Assist with tele-visits to ensure clients are trained to do telehealth.
• Create a wellness action plan tailored to each consumer’s needs, with providers and community orgs.
• Provide clients with ongoing follow-up regarding graduation and housing goals.
• Support the team with telehealth/field visits (up to 10-12 per month).
• Escort clients to AOT appointments as needed.
• Coordinate transportation resources for medical appointments and reminders.

Skills

Compassion

Organizational skills

Time management

Person-centered approach

Attention to detail

Written and verbal communication

MS Office proficiency

Interdisciplinary collaboration

Scheduling

Group planning

Confidentiality

Professional demeanor

Education

HS Diploma/GED

Peer Certification

Bachelor's degree in related field

Tools

MS Office

Job description

S:US is seeking a Community Coordinator in New York to help clients access housing, wellness, and mental health services. You will coordinate telehealth visits, support transitions to housing, and work with the ACT Team to plan and monitor care plans.

Responsibilities include coordinating appointments, assisting with HRA applications, and arranging transportation. The role emphasizes confidentiality, collaboration, and strong communication as part of an interdisciplinary team.